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Key Ford of Rockland
Thomaston, ME
368 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 368 reviews
October 24, 2025
Service listened well to the issue and determined the cause and fixed the problem quickly.Also appreciated the "limo" service pick up cause and fixed the problem quickly.Also appreciated the "limo" service pick up More
by BALTOBOY
Verified CustomerEmployees Worked With
October 24, 2025
Macy made the whole experience most tolerable. She is a great attribute to key Ford. Treat her well! I am troubled by the billing method of Key ford of charging 'book' rates for service rather tha She is a great attribute to key Ford. Treat her well! I am troubled by the billing method of Key ford of charging 'book' rates for service rather than for the actual time spent. More
by billkconsulting
October 10, 2025
Friendly and professional service. Clean and modern facilities. Staff is always courteous and helpful. Work done in a timely manner. Clean and modern facilities. Staff is always courteous and helpful. Work done in a timely manner. More
by gpajor8127
Employees Worked With
October 10, 2025
Everyone at Key Ford is very friendly and helpful. Associates came over to say hi to my German Shepherd. Awesome people; I look forward to my next service visit. Associates came over to say hi to my German Shepherd. Awesome people; I look forward to my next service visit. More
by Riptheshepherd
Employees Worked With
October 03, 2025
They care about their customers. Good sales and service department. I highly recommend this dealership. Good sales and service department. I highly recommend this dealership. More
by prm399
October 03, 2025
Great customer service. Got my truck in early because I had no way back there to get it after I left. Was walking around Thomaston until I was called. Got my truck in early because I had no way back there to get it after I left. Was walking around Thomaston until I was called. More
by Dallas Richards
Employees Worked With
September 27, 2025
The service department performed well and they were on time. Very nice. We were especially pleased with the pick up and delivery service. time. Very nice. We were especially pleased with the pick up and delivery service. More
by JOLINDA
Employees Worked With
September 26, 2025
Lucas and Tyler were both very helpful. They made the deal happen for what I was looking for. Thank you They made the deal happen for what I was looking for. Thank you More
by rebecca
September 17, 2025
Sales department Andrew is easy to work with service department non techs not so much department non techs not so much More
by calderwoodslmsp
Employees Worked With
