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Key Ford of Rockland

Thomaston, ME

4.5
450 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group. We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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2 Moody Dr

Thomaston, ME

04861

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Showing 450 reviews

June 24, 2026

The sales part of the dealership is great. The service department has me questioning their attention to detail. I brought our one ton work truck in for it's first oil change and rotation. I w More

by SalB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Key Ford of Rockland responded

Sal, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Experience the Key Difference

June 23, 2026

Very polite, efficient, and professional. We were very satisfied with Key Ford of Rockland’s service. More

by MARYBRUMMER200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Key Ford of Rockland responded

We’re happy to hear you were pleased with the polite, efficient, and professional service on your Honda Pilot. Thank you for sharing your experience. Please let us know when we can help you next. Experience the Key Difference

June 15, 2026

Hunter and Tyler were very helpful and pleasant to work . Financing was eager to sell different packages. Keith was knowledgeable and informative but my finances were limited More

by duangers
Recommend Dealer
Yes
Employees Worked With
Claire Eugley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claire Eugley
Jun 16, 2026 -

Key Ford of Rockland responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Ford of Rockland! Experience the Key Difference

June 14, 2026

Nick is great! Very helpful and informative. I will always request Nick when buying a car. More

by Meltarbox77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER GREEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hamilton
Jun 15, 2026 -

Key Ford of Rockland responded

We’re thrilled Nick could guide you through your used Explorer purchase so effectively. Enjoy the drive in your Ford Explorer. We look forward to assisting you on your next visit. Experience the Key Difference

June 14, 2026

The sales man was good. The truck was what they wanted. The monthly payment is what they asked for More

by becca.looncove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J Riley
Jun 14, 2026 -

Key Ford of Rockland responded

Thank you, Becca, for choosing Key Ford of Rockland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience the Key Difference

June 12, 2026

Worker's that are there are very nice, polite You need longer cars,if your car is going to be worked on more than 3 days,be nice to have transportation ?? More

by Markhilliard8
Recommend Dealer
No
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Hallock
Jun 17, 2026 -

Key Ford of Rockland responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 10, 2026

Great salesman to deal with no pressure sales and will go out of his way to help you. More

by Chris.e.griffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Eggen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Key Ford of Rockland responded

It’s great to hear our team provided a low-pressure experience and went the extra mile for you. We’re glad you chose your used Ford F-150 and appreciate you sharing your feedback. Experience the Key Difference

June 10, 2026

Andrew was great! Very helpful and had great suggestions. I was able to customize my add to create a package that worked best for me and my budget. I got the extended More

by sispyfent0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Eggen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Key Ford of Rockland responded

Thank you for sharing how Andrew’s suggestions helped you tailor the coverage and ceramic coating for your Ford Explorer. We’re glad the extended warranty, gap insurance and paint protection fit your budget. Let us know if there’s anything else we can do as you enjoy your Explorer. Experience the Key Difference

June 07, 2026

Once again we leased 2 vehicles which was a painless experience. Our purchase or lease count for our entire family is up to 9 vehicles from this company. Lucas was good to deal with and we’re happy to s More

by peterbathgate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hamilton
Jun 07, 2026 -

Key Ford of Rockland responded

Thank you for leasing two more vehicles and for trusting us with your family’s ninth Ford, and we’re glad Lucas could assist once again. Congratulations on your new Ford, and we look forward to serving you in the future. Experience the Key Difference

June 06, 2026

I worked with Andrew E. He always texted back promptly, even after company hours the night before I bought my car. I truly believe that he fully has the benefit of the custo More

by abraun91614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Eggen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Key Ford of Rockland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Key Ford of Rockland. Experience the Key Difference

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