Kendall Dodge Chrysler Jeep Ram
Miami, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
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Previously I had my car at the dealership to have the A/C fixed, for 4 1/2 months, and was told all this time that the "condenser" was in back order. Finally, after have my car back, 2 weeks later I dro A/C fixed, for 4 1/2 months, and was told all this time that the "condenser" was in back order. Finally, after have my car back, 2 weeks later I droped it off, again, to be diagnosed, due to a noise that seems to be the "starter", according to the service adviser. It took more than 2 months without the diagnostic, which happened after I went back to them and replicated the noise, which "the technician was unable to do so". After various in person contacts with service advisor, service manager, etc, 2 1/2 months later I was able to have the car back. Now, just one week later, the engine light came on, and I just panic, traumatized. It is worthnote that, throught all these ordeals, communication was a problem, since calls can not reach the receivers, including the main dealership phone, and text messages not always were answered, or answered days later. For the second drop-off, the justification was that " the technicians were overloaded and the shop was beyond capacity". The car was delivered very dirty, and the cell phone holder broken. More
The sirvice that this dealership is amazing. Service advisor Eddy is wonderful he explains everything perfectly. Service advisor Eddy is wonderful he explains everything perfectly. More
Easy to make appointments. Friendliest service advisor in town. Keeps me informed of vehicle status. Friendliest service advisor in town. Keeps me informed of vehicle status. More
For some reason, service has gone downhill from when I first started to take my car there. Been taking our car for service there for 5 years. Doesn’t feel trustworthy anymore. first started to take my car there. Been taking our car for service there for 5 years. Doesn’t feel trustworthy anymore. More
They did not tell me there would be a 3 week wait before they would even touch my car. Then they made me wait an additional 2 days so that they could wash my car and then gave it back to me in a condition d they would even touch my car. Then they made me wait an additional 2 days so that they could wash my car and then gave it back to me in a condition dirtier than I gave it to them. When I told my advisor that I was upset that I paid 2500 dollars to receive my car back dirty she told me I could wash it and that the dealer would reimburse me. I went to the dealer for reimbursement and I was told that my advisor did not have the authority to tell me this. I will be filing a complaint with the better business bureau as it has been over a week and a half with no follow up from the dealership. More
Son muy atentos y siempre dispuestos a dar el mejor servicio, en especial el señor José López servicio, en especial el señor José López More
Excellent i like the way the treat people recommend to everyone 💯 satisfied thanks to be so kind everyone 💯 satisfied thanks to be so kind More
Great place to buy a truck. The sakes men Took their time to show me the truck The sakes men Took their time to show me the truck More
This dealership was extremely helpful professional and knowledgeable about their vehicles operating the vehicles and all aspects of car purchasing and financing everyone new there prospective job the whol knowledgeable about their vehicles operating the vehicles and all aspects of car purchasing and financing everyone new there prospective job the whole process was effortless. More
Your staff were a fine example of dedicated team members. There was no unnecessary waiting around, all of the documentation was completed and waiting for my signature. There was no unnecessary waiting around, all of the documentation was completed and waiting for my signature. More