When you drop off your car for service you want
communication and Shauna was great at that
communication and Shauna was great at that
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by librapaj
Verified Customer
Verified Customer
Other Employees Tagged:
Shauna Davis
Oct 02, 2026 -
Kendall Dodge Chrysler Jeep Ram responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Shauna was an amazing service associate.
She was very helpful keeping me informed about my repairs and getting my Jeep back fast. The cost was fair and everything was fixed like new when I p
She was very helpful keeping me informed about my repairs and getting my Jeep back fast. The cost was fair and everything was fixed like new when I picked it up. I’m super grateful for Shauna and Kendall Jeep!
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by Gretchen
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2026 -
Kendall Dodge Chrysler Jeep Ram responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Extremely disappointed in the experience at this
dealership. They told me one thing over the phone, had me come in, do paperwork for an hour to have the vehicle serviced, only to tell me they couldn
dealership. They told me one thing over the phone, had me come in, do paperwork for an hour to have the vehicle serviced, only to tell me they couldn’t get the part. Completely a waste of time and energy. The rep did what she could and was friendly, but her hands were tied as it was the dealership and the parts company (mopar) who weren’t allowing her to effectively do her job. Also, when I called and got the quote, the rep told me that the quote was wrong and it was going to be even more expensive on the spot. Whoever runs this place needs some serious management training as to get everyone on the same page with the correct information. Disappointing that you buy a 100,000$ vehicle for garbage service.
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by n.wagganer
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2026 -
Kendall Dodge Chrysler Jeep Ram responded
We sincerely apologize for the inconvenience you faced with the service and the miscommunication regarding the part and quote. Please feel free to email us at social@kendalldcjr.com with your contact information and a manager will reach out to you directly to address your concerns and ensure a better experience in the future. We are committed to improving our transparency and reliability.
Offer service for things i already had done.
Tech didn't do a thorough inspection. The customer service rep made me an appointment for Saturday for however they didn't have time to do it they sa
Tech didn't do a thorough inspection. The customer service rep made me an appointment for Saturday for however they didn't have time to do it they say I would have to leave my car there but the customer service rep who called me did not tell me that I think you guys need better customer service
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by twyla260
Verified Customer
Verified Customer
Other Employees Tagged:
Shauna Davis
Oct 01, 2026 -
Kendall Dodge Chrysler Jeep Ram responded
We apologize for the inconvenience you faced with the inspection and appointment scheduling. Please feel free to email us at social@kendalldcjr.com with your contact information and a manager will contact you soon to discuss your experience further. Thank you for bringing this to our attention.
Excellent courteous fast service from Shauna and the
entire staff The car is working very well now
entire staff The car is working very well now
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by JBORGES4
Verified Customer
Verified Customer
Other Employees Tagged:
Shauna Davis
Aug 21, 2026 -
Kendall Dodge Chrysler Jeep Ram responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
The best service!
They helped me with my Jeep! Excellent and efficient service! They helped me a lot!! everything was smooth and without any problems.
They helped me with my Jeep! Excellent and efficient service! They helped me a lot!! everything was smooth and without any problems.
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by vmrr0324
Verified Customer
Verified Customer
Other Employees Tagged:
Shauna Davis
Aug 20, 2026 -
Kendall Dodge Chrysler Jeep Ram responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Good fast service i am pleased With the attentive Service
Given to me by Shauna and her team
Given to me by Shauna and her team
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by JBORGES4
Verified Customer
Verified Customer
Other Employees Tagged:
Shauna Davis
Aug 19, 2026 -
Kendall Dodge Chrysler Jeep Ram responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Shauna was exceptional, she even contacted me on her day
off to give me an update on my vehicle
off to give me an update on my vehicle
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by ERIC.SHEA1976
Verified Customer
Verified Customer
Other Employees Tagged:
Shauna Davis
Aug 05, 2026 -
Kendall Dodge Chrysler Jeep Ram responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
My experience with Shauna was amazing.
She is very attentive, caring, and helped me with everything I needed for a smooth process. Thank you for always being so accommodating
She is very attentive, caring, and helped me with everything I needed for a smooth process. Thank you for always being so accommodating
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by m.ventures1111
Verified Customer
Verified Customer
Other Employees Tagged:
Shauna Davis
Aug 05, 2026 -
Kendall Dodge Chrysler Jeep Ram responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Shauna is an asset your dealership I wouldn't want any
other advisor handling my car needs.
other advisor handling my car needs.
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by bristieatrapp
Verified Customer
Verified Customer
Other Employees Tagged:
Shauna Davis
Jun 03, 2026 -
Kendall Dodge Chrysler Jeep Ram responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!