Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Hugo Monterroso

Overview Reviews (767) Inventory (586)

Contact Me

View All Employees

< View All Employees

Hugo Monterroso

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me

4.5

767 Reviews

Overview Reviews (767) Inventory (586)

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English

Spanish

4.5

767 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Hugo Monterroso

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

767 Reviews of Hugo Monterroso

October 29, 2026

Dealership Rating

Employee Rating

Amazing! Great communications and extremely professional I willl be doing all my vehicles purchased from Kendall Dodge after my experience with Hugo. Great communications and extremely professional I willl be doing all my vehicles purchased from Kendall Dodge after my experience with Hugo. More

by danielfamily2003

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hugo Monterroso

Oct 30, 2026 -

Kendall Dodge Chrysler Jeep Ram responded

We're so pleased to hear about your great experience with Hugo. Your feedback on our communication and professionalism is greatly appreciated. We are committed to providing quality service and look forward to serving you again.

October 27, 2026

Dealership Rating

Employee Rating

Always greeted with smile by everyone in the Service department. Hugo is always friendly with a welcoming handshake. department. Hugo is always friendly with a welcoming handshake. More

by JCCENTENO1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hugo Monterroso

Oct 28, 2026 -

Kendall Dodge Chrysler Jeep Ram responded

We're delighted to know that Hugo and the Service team greeted you warmly. Your positive feedback reinforces our commitment to providing a welcoming and friendly environment. We hope to see you again soon!

October 27, 2026

Dealership Rating

Employee Rating

Great communication and friendly service! Great communication and friendly service! Pleasant experience working Hugo. Great communication and friendly service! Pleasant experience working Hug Great communication and friendly service! Pleasant experience working Hugo. Great communication and friendly service! Pleasant experience working Hugo. Thank you! More

by elizabethpatrickrpt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hugo Monterroso

Oct 28, 2026 -

Kendall Dodge Chrysler Jeep Ram responded

Elizabeth, thank you for your kind words! We're thrilled to hear you had a pleasant experience with Hugo and appreciated our communication and service. We look forward to welcoming you back for more reliable service!

October 23, 2026

Dealership Rating

Employee Rating

El señor Hugo Monterroso todo un profesional en el trabajo q realiza , muy buena atención de su parte . trabajo q realiza , muy buena atención de su parte . More

by Denis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 27, 2026 -

Kendall Dodge Chrysler Jeep Ram responded

Denis, we're delighted to know that Mr. Hugo Monterroso's professionalism made a positive impact on your experience. Thank you for recognizing our commitment to quality service. We hope to see you again!

October 21, 2026

Dealership Rating

Employee Rating

Very professional and good people Love kendall dodge Also service very convenient always coffe and snacks cold water love everything about this dealership overall people that work there service very convenient always coffe and snacks cold water love everything about this dealership overall people that work there More

by Miamiheavyequip

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hugo Monterroso

Oct 22, 2026 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 16, 2026

Dealership Rating

Employee Rating

Todo muy profesional , muy buena atención y rápido trabajo agradecidos por pertenecer ala familia del dealer trabajo agradecidos por pertenecer ala familia del dealer More

by albertelanimal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

Oct 19, 2026 -

Kendall Dodge Chrysler Jeep Ram responded

October 14, 2026

Dealership Rating

Employee Rating

Excellent service and very professional! I made the right choice getting a Jeep and getting Service from you guys thank you I made the right choice getting a Jeep and getting Service from you guys thank you More

by Drdmontero7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hugo Monterroso

Oct 14, 2026 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 04, 2026

Dealership Rating

Employee Rating

My car broke down and they arranged for a Tow Truck and my car ready and back on the road extremely quickly. my car ready and back on the road extremely quickly. More

by Alicia2801

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hugo Monterroso

Oct 06, 2026 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 03, 2026

Dealership Rating

Employee Rating

It is always a great experience. I am kept up-to-date with the progress of my vehicle at all times. I am kept up-to-date with the progress of my vehicle at all times. More

by TARPONWT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hugo Monterroso

Oct 06, 2026 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 16, 2026

Dealership Rating

Employee Rating

Hugo was knowledgeable, professional, and very communicative. He was not a pushy service advisor and treaty me well. communicative. He was not a pushy service advisor and treaty me well. More

by JCCENTENO1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 16, 2026 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Dealership Inventory (586 Vehicles)

2022 Jeep Compass | used

$14,438

2022 Jeep Compass

used

Granite Crystal Clearcoat Metallic exterior

Automatic

Front-wheel Drive

$14,438

View Vehicle Details

View Details

2026 Jeep Grand Wagoneer | new

$74,106

2026 Jeep Grand Wagoneer

new

Gloss Black exterior

Automatic

Four-wheel Drive

$74,106

View Vehicle Details

View Details

2022 Ram 1500 | used

$30,237

2022 Ram 1500

used

Patriot Blue Pearlcoat exterior

Automatic

Four-wheel Drive

$30,237

View Vehicle Details

View Details

2025 Ford Explorer | used

$48,135

2025 Ford Explorer

used

White Metallic exterior

Automatic

Four-wheel Drive

$48,135

View Vehicle Details

View Details

2023 Kia Telluride | used

$27,426

2023 Kia Telluride

used

Everlasting Silver exterior

Automatic

Front-wheel Drive

$27,426

View Vehicle Details

View Details

2024 Genesis GV80 | used

$45,933

2024 Genesis GV80

used

Makalu Gray exterior

Automatic

All-wheel Drive

$45,933

View Vehicle Details

View Details

View All Inventory