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Ken Ganley Ford Norton - Service Center

Norton, OH

4.6
1,150 Reviews

1,150 Reviews of Ken Ganley Ford Norton - Service Center

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August 30, 2019

Service for the F250 Great service experience on the Ford F250 Super duty truck at Dealer Ganley on Tuesday the 27th of August. THanks Dan Bailey St. Nicholas Churc More

by Dan Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember Employee.
Sep 04, 2019 -

Ken Ganley Ford Norton responded

Dan, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!

August 27, 2019

Always the best! The service here is 5+ stars. They are always very enthusiastic and informative. Best place I’ve experienced... if you haven’t tried this dealership y More

by Southpaw2128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Sep 04, 2019 -

Ken Ganley Ford Norton responded

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!

August 14, 2019

Service Professional and knowledgeable. Mr. Benya was very courteous. I had asked how long it would take for my car because I needed to be finished as soon More

by charlotte1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
Aug 14, 2019 -

Ken Ganley Ford Norton responded

Charlotte, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Safe travels!

August 13, 2019

The Works Service advisor was excellent., friendly and very helpful. Work done was as expected. It was quick and accurate. Pleasure doing business with them and More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bowser
August 08, 2019

Wasnt given a fair price for repair I have an older car 2006 and need to have diagnostic done to see what the problem was and feel that the price was too high for parts and labor for som More

by Brenastar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of his name , Bob Bowser
Aug 08, 2019 -

Ken Ganley Ford Norton responded

it is our goal to provide a great experience to every single individual with whom we interact and we clearly failed to do that with you and we would like the opportunity to try and make this right, please call 330-960-2369 to speak with a manager.

April 01, 2019

Detailed my car Jeff was very professional, explained what was going to be done during the detail.. He was very curtious, informative I will definitely return to him More

by Pam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Yeager
Apr 04, 2019 -

Ken Ganley Ford Norton responded

Pam123 it is great to read such wonderful comments about your recent experience with us! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

October 04, 2017

Had a c issues and they repaired it . Great job Had air conditioner issues and the repaired my car right the first time and in a timely matter . Excellent service the tech was excellent he explai More

by Harley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Bowser
September 01, 2017

Fantastic work They offered a loaner car so I didn't have to wait for my car. I had a VERY messy car due to a 3 yr old and a camping trip so my vehicle was filthy, t More

by kpgrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Yeager
August 23, 2017

I had my car detailed I inside and outside My car looks new! So spotless and shiny. Great attention to detail. Everyone was very nice, professional and helpful. Explained everything they did More

by Deb77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Yeager
August 05, 2017

Detailing work done ave had 2 experiences with Jeff & have found him to be very honest, courtious, & thinking for the customer. I had a KIA that had really bad stains & t More

by Mayer,Rory123
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Yeager
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