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Ken Ganley Ford Norton
Norton, OH
3,718 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,718 reviews
Verified Customer
December 22, 2020
The deal went through quicker than i thought. Everyone was nice. No pressure. FRANCO was awesome! Very nice. Explained everything. Was able to answer my questions. was nice. No pressure. FRANCO was awesome! Very nice. Explained everything. Was able to answer my questions. More
by Buckeye70
December 22, 2020
I had a great experience. I have been dealing with this issues with my 2011 Ford Escape for a few years now and the team was able to confirm and resolve the issue. My only concer was with the price for a issues with my 2011 Ford Escape for a few years now and the team was able to confirm and resolve the issue. My only concer was with the price for a job. If it wasn’t due to a design where the front wiper fluid was connected to the fuse of the rear wiper I would had just removed the fuse. So over $800 to resolve the problem feels a little ridiculous. However, this wasn’t an issue with the service department. They did an amazing job with what they had to work with. More
by cramseyoh
Employees Worked With
Paul Asano
December 21, 2020
Did not have to wait long from phone call, estimate, scheduled time of installation Andrew was very knowledgeable and helpful, very polite...I would recommend scheduled time of installation Andrew was very knowledgeable and helpful, very polite...I would recommend More
by Ralpheddie
Employees Worked With
Andrew Erdman
December 21, 2020
Outstanding service. Paul is great to work with. Quick turn around on work. Great Quality of work performed on both of my visits and always check for other recalls and such while I’m there turn around on work. Great Quality of work performed on both of my visits and always check for other recalls and such while I’m there More
by jwasmer22
Employees Worked With
Paul Asano
December 20, 2020
Made a huge mistake by going to another dealer. Won’t do that again. Thanks for making things right for us Franco!! I feel better knowing she’s driving a safe car. that again. Thanks for making things right for us Franco!! I feel better knowing she’s driving a safe car. More
by thomaswelch43207
Employees Worked With
December 17, 2020
Outstanding service during a very busy (holiday) time of year! In and out in same day. B. Fulton definitely went the extra mile for us! year! In and out in same day. B. Fulton definitely went the extra mile for us! More
by JULIEMCMAHAN
Employees Worked With
December 17, 2020
outstanding customer service, and the most painless, easy, quick transaction I’ve ever experienced over nearly a dozen transactions in the last 30 years. Quickest credit guy in the business and quality easy, quick transaction I’ve ever experienced over nearly a dozen transactions in the last 30 years. Quickest credit guy in the business and quality from top to bottom. Go see Franco, he’ll get it done.. More
by theFinger
Employees Worked With
December 17, 2020
Desmond was great! This is my second vehicle I've worked with him on and the entire process was as painless as possible. Appreciate all the help and my new car is great! Thanks Desmond! with him on and the entire process was as painless as possible. Appreciate all the help and my new car is great! Thanks Desmond! More
by kfacenbaker
December 16, 2020
I always have a good experience at the dealer. The service department is always professional and efficient. I would recommend the Ganley service department to anyone needing work on their Ford service department is always professional and efficient. I would recommend the Ganley service department to anyone needing work on their Ford More
by Bernarrking3
