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Ken Ganley Ford Norton

Norton, OH

4.8
3,626 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,626 reviews

October 09, 2020

Everything was great!Made sure I had transportation for Everything was great! Made sure I had transportation for work and very professional in their attitude Finished their work in a timely fashion I a More

by WR250F_15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2020 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

October 06, 2020

After having left another Ford dealer because of misleading gimmicks we thought we'd try Ganley. We were looking for a year end deal for an Explorer. We found it at Ganley and Franco Casalinova. Fr More

by brianbuttermore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Ken Ganley Ford Norton responded

We are very happy to hear that Franco provided you with such a positive experience. Congratulations on your new Explorer! We sincerely value your business and look forward to your next visit.

October 06, 2020

Paul the service advisor did a great job of taking care of me. I did have to wait an hour and 45 minutes for an oil change and tire rotation however. It seemed that the service techs spent more time trying More

by Ellymay200
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Oct 06, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Paul, and for taking the time to share your feedback! We look forward to serving you next time.

October 05, 2020

Thank all you so much for all your help. Great job helping me get my new car. I will be back again in the future. ! More

by andrew.blowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Ken Ganley Ford Norton responded

Thank you, Andrew! Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 05, 2020

Transaction was smooth and easy. Had some quality used cars available. Returned over the weekend to consider the purchase of a new vehicle. Give the purchase consideration. More

by jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 05, 2020

Great place for sales and service. We bought all of our vehicles here and bring them here for service. Always nice to see Desmond and the service staff More

by BARBERTUCKY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Asano, Paul Asano
Oct 05, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Desmond and the rest of our team. We're glad to hear we delivered such a great experience!

October 05, 2020

Just bought my third vehicle from Ganley Ford, my sales guy Tom Stancil Is honest, ethical, readily available and returns my phone calls promptly. I really appreciate his service, he is a pleasure to work More

by JEREMY60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Ken Ganley Ford Norton responded

Thank you so much, Jeremy, for choosing Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 03, 2020

Our experience with Ganley Ford was excellent. We would definitely recommend the dealership and our salesperson Aaron to anyone looking for a vehicle. Thank you for making our car shopping experience quic More

by New Ford buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe
Oct 04, 2020 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

October 02, 2020

The sales associate was very nice informative and moved very fast. The store was very clean as well. I would visit again in the future More

by truelove816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Oct 04, 2020 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

October 02, 2020

Super Friendly, great customer service and they were very fast working on my car. The complimentary car wash was also a great touch! Highly recommend More

by Abowersox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Oct 02, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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