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Ken Ganley Ford Norton

Norton, OH

4.8
3,718 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,718 reviews

January 01, 2021

Time to work on my 2016 was as stated and very friendly service gentlemen. I will bring my Fusion back to Ganley for my next service More

by DBAROWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

December 30, 2020

I had a great expierience with Franco. He was very attentive and did everything possible to accomadate. I would highly recomend he and the rest of the staff at Ganley. More

by j.r.pertee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Ken Ganley Ford Norton responded

It's great to hear that Franco was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford! We hope you enjoy your new purchase!

December 30, 2020

This was third time I had this car on for this problem. Previously, behavior couldn't be identified. This time, persistence by service paid off. It identified the problem with torque converter and has More

by REDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Dec 30, 2020 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

December 30, 2020

Fulton listened to everything I needed done and fixed it I am completely satisfied with the service department work. He explained what needed to be fixed. More

by 6MILESHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience working with Benya! We sincerely value your business and look forward to your next visit.

December 30, 2020

Great as always Fulton is always great and takes care of my truck, even cleans it for me I will always use ganley ford for their great service More

by JANSLITTLETYKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words regarding working with Benya, and for taking the time to leave us this wonderful feedback!

December 30, 2020

We appreciated Franco’s patience with us since we started looking in the summer! Also, Jennifer was very nice and helpful through the process today. More

by jmatthewphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Franco, Jennifer, and our team. We're glad to hear we delivered such a great experience!

December 30, 2020

Very nice people. Glad that they found me something to drive. Will recommend this dealer to anyone. Took a walk around the lot and they have a lot of nice vehicles. More

by supermonkey0292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

December 29, 2020

They were easy to deal with. Got me right in. Treated me well while I waited. Very informative with what they did. Great to deal with. Very friendly More

by Mal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

December 29, 2020

They were very accommodating, did the service very fast, and even washed my vehicle! The staff were friendly and the waiting room was set up to make it easy to stay distanced during this pandemic. More

by JOHNNYTRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Erdman, Five Stars
Dec 29, 2020 -

Ken Ganley Ford Norton responded

Thank you, Johnny, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 26, 2020

Everyone was so nice and helpful.the garage was clean didn’t even look like a garage. Waiting room was nice and everything was social distanced and warring masks More

by Holderbaumr55@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Ken Ganley Ford Norton responded

Thank you for your kind words for our service team! We appreciate your business and our team looks forward to serving you again soon.

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