Ken Ganley Ford Norton
Norton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Ganley Ford is where we buy all of our commercial vehicles. Tom Stancil is a great Commercial sales person who does what he says he is going to do. vehicles. Tom Stancil is a great Commercial sales person who does what he says he is going to do. More
I purchased a vehicle that no way could’ve passed an inspection. The coolant was low, I mentioned it and was told it would be topped off, which it wasn’t, I find out the water pump is leaking at it cost inspection. The coolant was low, I mentioned it and was told it would be topped off, which it wasn’t, I find out the water pump is leaking at it cost 1500 to replace, two weeks after my purchase. I contacted the dealership and no one returned my call. Definitely would not recommend dealership. More
Exceeded expectations. Great detail on everything including time. Was made aware of additional future maintenance which is helpful. Cost could be more efficient, otherwise excellent. including time. Was made aware of additional future maintenance which is helpful. Cost could be more efficient, otherwise excellent. More
The staff at Ganley makes me feel important they are very nice to you and listen to my concern and do a very well check on your vehicle nice to you and listen to my concern and do a very well check on your vehicle More
The dealership is great. The people are friendly and helpful. I have one suggestion is when they know that a nonford vehicle is in for and oil change that they have the filters ready and don't have the helpful. I have one suggestion is when they know that a nonford vehicle is in for and oil change that they have the filters ready and don't have the customer wait two to three hours for a oil change and rotate. More
Paul is awesome. I made a post on Facebook. I am upset I got a promo car or whatever it is called. I would have never did the deal but Paul’s customer service have made me feel comfortable and likely to do got a promo car or whatever it is called. I would have never did the deal but Paul’s customer service have made me feel comfortable and likely to do business in the future. More
Started out with a good experience in parts department. I ordered a new key fob and key for my car. I was contacted twice on updates. When part came in I was informed and transferred to service an appointmen ordered a new key fob and key for my car. I was contacted twice on updates. When part came in I was informed and transferred to service an appointment was set up. I called back later and asked to add a oil change the girl said no problem. I arrived at dealership for appointment and headed to the waiting room. Sorry there was no coffee not dealers fault. I returned to service department and mentioned that one of my tires had a slow leak and again I was told no problem. Everything was taken care of and was sent on my way with a good experience from all..they are staffed with friendly and courteous employees. More
Great place to buy cars, and to have them serviced. Everyone was considerate, helping to explain what Needs to be done and the cost. We were Pleased. Everyone was considerate, helping to explain what Needs to be done and the cost. We were Pleased. More
I have been to other dealership service departments and Ganley tops them all!! Very courteous, knowledgeable, quality workmanship, and vehicle is always done on time!!!! Ganley tops them all!! Very courteous, knowledgeable, quality workmanship, and vehicle is always done on time!!!! More
I have bought 3 cars from Ganley and have had good experiences with each of my purchases. Austin was very courteous and attentive. I would consider buying another vehicle from Ganley in the future. experiences with each of my purchases. Austin was very courteous and attentive. I would consider buying another vehicle from Ganley in the future. More









