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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,718 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,718 reviews

January 20, 2021

Regretfully I will not be returning to Ganley. My bill showed $500 in parts and over $800 in labor for actual minor work of an 02 sensor and a wire harness and stuck valve in inner cooler. Supervisor in More

by DSTAlnaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kirchenbauer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew in service Dept
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Feb 03, 2021 -

Ken Ganley Ford Norton responded

We're sorry that you didn't have a completely satisfying visit. We have contacted you but haven't received a response from you. If you could you please email your contact info to JWheatley@GanleyAuto.com. We’d love the opportunity to address the issues for you. Thank you!

January 19, 2021

I literally here an hour tops and walked out with a brand new SUV. Extremely happy and will tell everyone about them. Definitely recommend them. More

by Sayrahc93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
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Jan 19, 2021 -

Ken Ganley Ford Norton responded

Sayrah, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new SUV, and we thank you for choosing Ganley Ford!

January 19, 2021

They did a great job and put my mind at ease that they could fix my truck and for a low cost and in a short time, again great job guys. More

by CCCRANCH56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2021 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

January 19, 2021

Amazing especially Austin he went above and beyond to help me, he was so kind and helpful with me, he deserve a raise for his hard work More

by Tylerjohns1135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Temsey
Print
Jan 19, 2021 -

Ken Ganley Ford Norton responded

Tyler, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Austin and our team here at Ganley Ford are glad to have you as a customer.

January 19, 2021

Great prices awesome customer service n Franco D Casalinova was amazing thank you guys so much I will tell anyone looking for car 2 shop there More

by norwoodglenda0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
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Jan 19, 2021 -

Ken Ganley Ford Norton responded

Glenda, Thank you! Franco and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

January 19, 2021

We got the car we wanted and out in one day. No hassel on the financing. Taken care of as soon as we walked in. All employees had a mask on and that was a relief for us both senior citizens. More

by garyd5020003
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 19, 2021 -

Ken Ganley Ford Norton responded

We are so happy to hear that Franco & our finance department made your car buying experience so wonderful! We pride ourselves on being able to provide our customers a hassle free and safe place to purchase a car and we are glad that that was your experience. We hope you enjoy your new 2020 Ford Edge! Please let Franco know if there's anything else we can do for you.

January 19, 2021

This was a comfortable transaction. It went smoothly and Franco is a person that gets things done. Found my car fir the price I wanted. More

by zazaosn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 19, 2021 -

Ken Ganley Ford Norton responded

Thank you for purchasing your Ford Fusion from Ganley Ford! We are pleased to hear that Franco provided you with a comfortable & smooth transaction and that we got you into the vehicle that you wanted, for a price that you wanted! We look forward to serving you more in the future!

January 19, 2021

Ganley Ford had the car we were looking for. Des helped drive away in a new Ford Edge making sure we were comfortable in our purchase. More

by Gamduck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 19, 2021 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

January 16, 2021

Very happy with my experience at Ganley Ford!! Was not looking forward to the car buying experience, and Austin Temsey and the Ganley Employees made it an extremely good experience!! More

by chrissymama_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Temsey
Print
Jan 16, 2021 -

Ken Ganley Ford Norton responded

We are happy to hear that Austin gave you such a great car buying experience! Thanks for the 5 star review & know that we really value your business! Enjoy your new vehicle!

January 15, 2021

I was pleased on how fast I was given a service appointment and how quickly my vehicle was serviced and the care I received from the service writer More

by RPOSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 16, 2021 -

Ken Ganley Ford Norton responded

We are so happy to hear that you had such a great experience with our service department! We aim to give the best possible service and as timely as possible. Thanks for choosing Ganley Ford!

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