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Ken Ganley Ford Norton

Norton, OH

4.8
3,122 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,122 reviews

May 24, 2020

I will be bringing the car back on Tuesday to have the fluids topped off they were not topped off and I did get the works package More

by ROBERTDUKEB
Recommend Dealer
No
Employees Worked With
John Asano
Jun 10, 2020 -

Ken Ganley Ford Norton responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

May 21, 2020

Caring Professional Service Department FULTON BENYA, my Service Representative, is a: caring, professional, patient and wonderful listener. Technicians are excellent and take their customer More

by DIANNE G CARTWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FULTON BENYA
May 21, 2020 -

Ken Ganley Ford Norton responded

Thanks, Dianne, for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

May 19, 2020

This is the 3rd car I’ve bought from Franco and he is so great to work with! I would highly recommend him and Ganley Ford for your next car purchase!! More

by JB
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 19, 2020

Staff were very pleasent and helpful. Everyone got along great and made the visit very comfortable. They listened to what I wanted and found the perfect vehicle for me. More

by SPRING0423
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 14, 2020

The price was quite good but I didn't appreciate the finance lady slipping in an expensive service plan I would never use anyway. At least the sales manager took that charge off the contract. Actuall More

by gelynch52ph
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
May 14, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 13, 2020

The process when buying our car was quick and easy. Franco was professional and let me know everything that was going on in the process. I would definitely recommend. More

by brittany_babyc
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Ken Ganley Ford Norton responded

Hi Brittany, Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 13, 2020

Desmond made the visit in transition smoothly I would highly recommend Ganley I bought my first truck there and just bought my brand new truck there last Saturday More

by Janessa14
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
May 13, 2020 -

Ken Ganley Ford Norton responded

Hi Janessa, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 13, 2020

Franco and the guys were awesome. Handled quickly and smooth. Got the truck i wanted from another dealership. Purchased saturday and had the truck by Monday. Very pleased. More

by Shanec
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Ken Ganley Ford Norton responded

Hi Shanec, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 10, 2020

AMAZING EXPERIENCE ! So glad that I came here ! I am very please with my purchase , and everyone was so very nice 💙 I appreciate Franco and the Ganley Ford Family ! More

by lexieyclark
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ganley Ford! Congrats on your new purchase and please let us know if we can be of any more assistance!

May 08, 2020

Courteous, Efficient The people who work at Ford are always friendly and very courteous. The waiting area is always clean and comfortable. I just went in for an oil chan More

by NORINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
May 09, 2020 -

Ken Ganley Ford Norton responded

Thank you, Norine, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

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