Ken Ganley Ford Norton

First purchase with this dealer and they were great to work with! I came from out of town to work with them on this purchase. work with! I came from out of town to work with them on this purchase. More

I had a very informative and enjoyable buying experience Tom Stancil was very informative and offered multiple vehicles to test drive so that I could experience the difference first hand. He was very patien Tom Stancil was very informative and offered multiple vehicles to test drive so that I could experience the difference first hand. He was very patient and worked hard to find the truck that fit my list of options which I wanted and made it a reality for me. I would not hesitate to recommend Tom and the entire team there at Barberton Ford. More

The staff here goes above and beyond for their customers. I love coming here for all my service needs. Great work Ganley Ford of Barberton. I love coming here for all my service needs. Great work Ganley Ford of Barberton. More

Everyone was extremely nice and made the purchasing experience so easy and pleasant! I enjoyed working with Adam and the gang and would come back again. experience so easy and pleasant! I enjoyed working with Adam and the gang and would come back again. More

Great service, good people, great products! I highly recommend you go up there and see Franco for all your vehicle needs. You'll thank me later! recommend you go up there and see Franco for all your vehicle needs. You'll thank me later! More

The backup camera on my 2014 Ford Escape went out . My extended warranty still applies. I was able to get my car in and the get the camera replaced quickly , with only owing my deductible. the staff was extended warranty still applies. I was able to get my car in and the get the camera replaced quickly , with only owing my deductible. the staff was helpful and polite . Thank you ! More

Air conditioner repair I spent $526 for a part to repair my air conditioner. I started the car at the dealership and it didn't work. I turned engine off and it functioned. T I spent $526 for a part to repair my air conditioner. I started the car at the dealership and it didn't work. I turned engine off and it functioned. Then for about 2 or 3 weeks the air conditioner worked intermittently and I returned to the dealer once to see the service consultant who wasn't present that day. I finally returned it to be fixed correctly. I was told that the unit needed a new module and they would honor about $300 of the $526 already paid and charge another $1100 to put in a new module. I was told by the consultant that he wasn't even sure that the module would correct the problem and I might have to return again in the future for more repair I elected not to have the repair done. It is ridiculus to pay $1600 to repair an air conditioner in a car with 80000 miles on it. I have never really been happy with this car and will probably never buy another Ford.. More

Fast and easy process! Customer service was perfect and my salesman helped me every step of the way to get into my new vehicle! Sam was very friendly and made the process enjoyable for me! my salesman helped me every step of the way to get into my new vehicle! Sam was very friendly and made the process enjoyable for me! More

Very friendly staff and friendly atmosphere. Austin helped me get into a vehicle even with bad credit after being turned down by many other dealerships. Excellent service. helped me get into a vehicle even with bad credit after being turned down by many other dealerships. Excellent service. More

The service that Ganley Ford offers is top notch! Because of COVID-19 and myself being high risk they picked up my vehicle for me! of COVID-19 and myself being high risk they picked up my vehicle for me! More