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Ken Ganley Ford Norton

Norton, OH

4.7
2,959 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 2,959 reviews

August 22, 2024

He was very helpful, wonderful service, great atmosphere and attitude, answered all my questions and was just great all around More

by Caroline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Ken Ganley Ford Norton responded

Thank you for your business and this review, Caroline. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 22, 2024

The salesman, Scott, and the entire sales team were very easy to work with, without a lot of pressure. They were diligent in trying to work with our needs and, more important, our budget. While the vehicle More

by Dtomasik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bomgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Ken Ganley Ford Norton responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

August 22, 2024

This is our third vehicle that we purchased at Ken Ganley. The sales experience is no pressure, the service is top-notch, and they have gained a loyal customer through us. I will continue to have my v More

by Myherky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 21, 2024

Nice and friendly people, made the process easy. Tony my salesman was great. Would go back to dealership in the future! More

by terrycampogni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Ken Ganley Ford Norton responded

Terry, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2024

Jack was so helpful in finding me the car I was looking for. He was pleasant and knowledgeable . He patiently answered all my questions. I highly recommend him. More

by duff413
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Jack and our team were able to help, and we hope to see you again!

August 17, 2024

The experience was great! Jack didn’t hesitate to step up and help my wife and I out. He gave us what our options were and was quick to offer a test drive. Knowledgeable with More

by Silverngold3214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

August 17, 2024

Very friendly and helpful staff and clean store. We were given a couple of empty boxes to help transfer our stuff from our trade over to our new truck. A staff also went above and beyond to transfer More

by Tim & Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Aug 18, 2024 -

Ken Ganley Ford Norton responded

Tim and Michelle, at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 16, 2024

Joe was extremely helpful in the process of purchasing our Audi. Kept me in the loop start to finish, and made the two hour trip to pick up our car worth it. More

by Anthony.merola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Ken Ganley Ford Norton responded

Anthony, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. Joe and our team appreciate your business and hope to see you again soon!

August 16, 2024

Tom in the commercial department might just be the best salesperson or manager i've worked with on any car purchase. More

by NICK@GOTOAPOLLO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Ken Ganley Ford Norton responded

Thanks, Nick, for sharing your thoughts about your experience with Tom here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

August 16, 2024

Fast easy accessible for service Brianna is very good to work with, very quick to get us an estimate keeps us informed while repairs are being made. More

by Jonesje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brianna met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

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