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Ken Ganley Ford Norton
Norton, OH
2,959 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,959 reviews
October 11, 2024
I told them my situation and they were so kind and understanding. They didn’t make me feel like they just needed a sale. Definitely recommend 10/10 for sure! Thank you Scott, Thank you Kevin so so understanding. They didn’t make me feel like they just needed a sale. Definitely recommend 10/10 for sure! Thank you Scott, Thank you Kevin so so much!!!! More
by Marlinablocker
October 05, 2024
This was my second time purchasing a vehicle from this dealership.each time I was pleased. My salesperson was a delight. dealership.each time I was pleased. My salesperson was a delight. More
by Helencarson123
Verified CustomerOctober 04, 2024
They stayed past closing time to complete the sale so we could take the car home that night. could take the car home that night. More
by Rick
October 04, 2024
Best car buying experience I’ve ever had at a dealership. Joe Petica, who sold me my Kia Seltos, helped cultivate a simple, laidback and QUICK process. He is knowledgeable, patient, and honest. Thank you- 10 Joe Petica, who sold me my Kia Seltos, helped cultivate a simple, laidback and QUICK process. He is knowledgeable, patient, and honest. Thank you- 10/10! More
by Kat
October 02, 2024
Joe Was A Fabulous Salesman. Yay Joe! Great car, drives, has all the wheels, and carries me! Yay Yay Joe! Great car, drives, has all the wheels, and carries me! Yay More
by Mcnml02
Employees Worked With
October 01, 2024
Everyone was very helpfull. Scott was so nice and answered all my question.. I would recommend them to everyone i know. Thank you I love my new car Scott was so nice and answered all my question.. I would recommend them to everyone i know. Thank you I love my new car More
by Toni
September 30, 2024
Jack & Joe were very helpful in my new car buying experience! They made it easy and pretty fast! experience! They made it easy and pretty fast! More
by Hannah
September 29, 2024
Mark did an excellent job with my RV repair. Had a hydraulic line blow and had to have it towed in. He listened to feedback during the process and rechecked and fixed some things in a very timel Had a hydraulic line blow and had to have it towed in. He listened to feedback during the process and rechecked and fixed some things in a very timely manner. Great communication. Would recommend Mark and this repair shop to anyone. More
by Lawhonw
Employees Worked With
Mark
September 28, 2024
Ganley Ford is your typical dealer, everything they do is correct and you are wrong. After the Fourth service visit for the same brake issue, they have blamed me for the problem since I tow my boat with my correct and you are wrong. After the Fourth service visit for the same brake issue, they have blamed me for the problem since I tow my boat with my Explorer, that has a factory tow package, within my weight limits, and the trailer has brakes. I’m following the rules to tow, so I feel that Ganley Ford just has to Learn how to do there job and repair the brake issue. You can not contact anyone above the service advisor, and I even asked Detroit Ford for a contact or zone manager and they said no, but we will give you a case number, worthless. It is frustrating to a loyal Blue oval owner, but that is the world of today, junk, poor quality , and poor service. More
by gjkrone12
Employees Worked With
Delt with several
September 25, 2024
Positive experience. Tony is great! Love my car. Will recommend Tony and the dealership to family and friends. Tony is great! Love my car. Will recommend Tony and the dealership to family and friends. More
by bandkwilson
