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Kelly Toyota of Hamburg

Hamburg, PA

4.4
1,352 Reviews

41 Industrial Drive

Hamburg, PA

19526

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1,353 Reviews of Kelly Toyota of Hamburg

September 28, 2019

100,000 Tacoma service Excellent customer service. Excellent facilities. Chad Croft is an excellent service manager. The waiting area is extremely accommodating. Purchased v More

by Brian Potteiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Croft
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Freedom Toyota Team

September 28, 2019

New car Raj was wonderful to us. So was the finance guy! Sorry I forgot his name 😔 We were just driving by, saw the car, and 2 hours later I had the car! We More

by Conrad64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Majumdar
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Freedom Toyota Team

September 26, 2019

Super job This dealer went above and beyond to assist and answer questions. They were very professional yet extremely personable. It was obvious that they put t More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo and Jeff
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

At Freedom Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Freedom Toyota Team

September 23, 2019

Great buying experience! I just bought a certified pre-owned Corolla. Great condition, great service, good price. Raj was excellent to work with. He was extremely knowledgeabl More

by mlskojak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Majumdar
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Raj was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Freedom Toyota Team

September 17, 2019

Routine maintenance Excellent customer service, quick service. So glad to see Nicky back. He's awesome. Appreciate the time he takes explaining everything and giving know More

by Bigred17922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicky Gentili
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Freedom Toyota Team

September 17, 2019

My first service/inspection The service department got me an appointment on the same day I called for my first oil change since purchasing my vehicle. Once I was there they came More

by HappyGirl2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Chicu
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Freedom Toyota's Service Department. Sincerely, The Freedom Toyota Team

September 12, 2019

Locking lugs. I made an appointment to have locking lug nuts installed. This was my first service appointment at this Toyota dealership. Very clean and modern fac More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hinkle
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

Bill, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Freedom Toyota Team

September 06, 2019

5 Star review Fast courteous service people , explain what will be done , and when next service will be needed , my appointment was completed in the time they said More

by Joann Evolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Majumdar, Erin Chicu
August 26, 2019

Excellent in all aspects. The service on my RAV-4 was excellent in all aspects. All Freedom employees were courteous and professional. They explained the results of the service More

by JaradAlderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Andes, Nicky Gentili
August 24, 2019

I used to hate buying a car and they made it easy I will definitely go back to Freedom Toyota when it’s time to buy another vehicle. Everyone was so nice and accommodating. Excellent customer service! More

by CostaC55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damingo, Brian Rowe
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