Kelly Toyota of Hamburg

Service dept Brought car in for service and had coupons. Would only honor oil change or tire rotation , not both at same time. Didn’t notice any restrictions on Brought car in for service and had coupons. Would only honor oil change or tire rotation , not both at same time. Didn’t notice any restrictions on the “come on” advertisement. Basically didn’t save any money and will probably not be returning for future service. More

Awesome! Krista was amazing. She was very informative and answered all of my questions. She was very thorough going over my vehicle before I left the dealershi Krista was amazing. She was very informative and answered all of my questions. She was very thorough going over my vehicle before I left the dealership. More

great Experience The whole staff was very professional. The experience was second to none. They answered all my questions. I would recommend this dealership to anyone The whole staff was very professional. The experience was second to none. They answered all my questions. I would recommend this dealership to anyone looking for a vehicle.!! More

Great Leasing Experience This was the first time I leased a car. Liza and staff did a great job with answering all of our questions and making us feel very comfortable through This was the first time I leased a car. Liza and staff did a great job with answering all of our questions and making us feel very comfortable through the whole process. Unlike other dealers, we never felt pressured or forced into making a decision. They worked with us in getting the best lease deal! I would recommend Freedom Toyota to anyone. More

Good service for me and my truck! I appreciate Jeremy Brendel's efforts to accommodate me and my '06 Tacoma when something crops up. He has taken an interest in getting things right, I appreciate Jeremy Brendel's efforts to accommodate me and my '06 Tacoma when something crops up. He has taken an interest in getting things right, and because he has been involved with almost all my previous work since buying the truck a year ago, there is continuity, which makes a huge difference to me. My bank account takes a bit of a hit from the high cost of parts and labor, but I try to reconcile that with knowing that things will be done right by people that know my vehicle and have done all this work before. More

Too long for service Went to freedom for an oil change. Appointment for 1 pm oil change with complimentary wash took. 1:45 minutes. Just too long of a wait. It see Went to freedom for an oil change. Appointment for 1 pm oil change with complimentary wash took. 1:45 minutes. Just too long of a wait. It seems that there customer response is deteriating. More

Great service , they were able to squeeze me in when my car was making a noise even though I didn't have an appointment.awesome , they were able to squeeze me in when my car was making a noise even though I didn't have an appointment.awesome More

5,000 mile check up Had a appointment took my car right away, was done very prompt good service!!! Bought the car new there And love it thanks for all the outstanding s Had a appointment took my car right away, was done very prompt good service!!! Bought the car new there And love it thanks for all the outstanding service!!!! More

Poor sevice I have been driving Toyota's for 35years never had any problems most of them were perchested at at Performance Toyota they've always taken care of me I have been driving Toyota's for 35years never had any problems most of them were perchested at at Performance Toyota they've always taken care of me no matter what was the problem I have a Toyota Corolla that I had bought brand new for my son with 13,000 miles on and the tire has tension stress on it and they're telling me that they won't cover it this is the 2nd car from here my fj I took it in to be cleaned and the manager had to come out and finish what it was brought in for was the roof had a mark on it but the tire that really has me upset I won't be back and I live 2miles away that's sad. More

Greatest Sales Team Ever!!! I was helped by three different members of the sales team. I wasn't stuck waiting for one of them to be free to help me. They worked as a team to en I was helped by three different members of the sales team. I wasn't stuck waiting for one of them to be free to help me. They worked as a team to ensure my every concern was addressed and for a very demanding person (Me for sure) that wasn't easy. Thank you Nicole, Ivey and Donny. Team Ivey was awesome. More