Kelly Toyota of Hamburg

Extraordinary Great customer service. Very polite and patient with people visiting location. Very observant on details and packages you as a customer may be interes Great customer service. Very polite and patient with people visiting location. Very observant on details and packages you as a customer may be interested in without breaking the bank. More

From Worst to Best. Doug made it all worth it! I had purchased a Chevy as my first car that ended up being a nightmare with constant engine problems and recalls and I was Doug made it all worth it! I had purchased a Chevy as my first car that ended up being a nightmare with constant engine problems and recalls and I was so devastated. Along with hearing I would owe a heavy amount of depreciation costs. But Doug's help throughout the process of finding a trustworthy car that I fell in love with made the process so much easier. I'm so glad he was by our side while looking for my new car. I absolutely love my toyota! More

5th vehicle purchased from Freedom Toyota, Hamburg. This was the 5th vehicle purchased from Freedom Toyota of Hamburg.I would not have comeback if the experience was not excellent. I have been treated v This was the 5th vehicle purchased from Freedom Toyota of Hamburg.I would not have comeback if the experience was not excellent. I have been treated very well during all of the transactions. I have highly recommended Freedom to many people. Freedom people are professional, polite, and honorable. I apply that to the Sales Team, the Service people, and all of the office people that I have had contact in my business dealings. More

An Off-Roader for the off the roader! Had a wonderful experience! Doug sat down with us for almost 2 hours going over all options with us before we were ready to buy! Once we decided on w Had a wonderful experience! Doug sat down with us for almost 2 hours going over all options with us before we were ready to buy! Once we decided on what we wanted, he was sure to make us feel great about our choice! You see, my other half had totaled our SUV and we had decided it was his time to get a new truck! Doug was fantastic with helping us decide what all we needed in the truck....another hour later we walked out very happy owners of new Tacoma! Thank you Doug and Freedom for making our car buying experience enjoyable and fun! More

He's the man Douglas E. Murphy is the man you want to see for a vehicle. Both me and my husband were at a point with our vehicles which were a 2003 and a 1985 veh Douglas E. Murphy is the man you want to see for a vehicle. Both me and my husband were at a point with our vehicles which were a 2003 and a 1985 vehicle that wouldn't pass inspections any more and had to get a new vehicle. We went to Freedom Toyota and met with Doug Murphy needing help to get us into vehicles that were dependable to get us back and forth to work. He worked with both us all the way to get us into a new vehicle. Me and my husband have gotten several vehicles through Freedom Toyota in Hamburg, PA and we couldn't ask for any better service then what we got through Doug. He was with us the whole way. So see Doug in your looking for a new vehicle or a used vehicle. He will do anything in his power to help you get what you need. More

Camry for Hellcat Beau is wonderful to deal with, and Ken is pretty darn good too. I felt comfortable from first step in the door and all throughout the buying process. Beau is wonderful to deal with, and Ken is pretty darn good too. I felt comfortable from first step in the door and all throughout the buying process. More

Second to none!!! Doug and the entire staff are second to none when it comes to need of vehicles. They work with you as a person an d not just a number even if you have Doug and the entire staff are second to none when it comes to need of vehicles. They work with you as a person an d not just a number even if you havent purchased a vehicle they will assist you as much as possible in repairs, parts and service of what you currently have just with as much respect and professionalism as if you had purchased from them. I will be a return customer for sure without any hesitation. More

Customer Service Experts, Friendly, Reliable. Freedom Toyota was the third dealership that I dealt with when purchasing a vehicle (I have had other brands of vehicles before purchasing my first To Freedom Toyota was the third dealership that I dealt with when purchasing a vehicle (I have had other brands of vehicles before purchasing my first Toyota). I dealt with Doug Murphy who was referred to me by a relative. I met with Doug in November to check out the new 4Runners and informed him that I was not looking to buy until the next Spring. We went for a test drive which he explained all features of the vehicle inside and out...he really went out of his way to explain everything knowing that it was going to be a few months until I was looking to purchase. Doug is truly a no-pressure salesman. He did not call week after week trying to negotiate a deal prior to the time I said that I was ready to buy, and that is one thing I really respect about him. When it came time to buy, Doug was the first one I called. We set up a time and date and he set me up with the exact vehicle and features that I was looking for. It has been a little over a year since I bought my 4Runner and I will even stop in when getting regularly scheduled maintenance done on my vehicle to say hi to him. I couldn’t have had a better experience dealing with Doug and Freedom Toyota (service department included). Doug stands behind the vehicles he sells and is honest and a true professional. When the time comes to buy again, I look forward to working with Doug to make it happen! More

Terrible service as they get larger. Took nearly 10 min to greet my daughter when she pulled in for service appt. Oil change and Inspection two hours... then the excuse is washed car? W Took nearly 10 min to greet my daughter when she pulled in for service appt. Oil change and Inspection two hours... then the excuse is washed car? When my daughter asked why almost two hours she was told it was not quite 90 minutes even though she was waiting two hours! I called into service dept 4x when it hit 90 minutes but no one answered the calls. So let’s see don’t greet clients, don’t answer phones, then debate how long you make them wait... for oil change and inspection as basic as it gets. More

Great experience! I was looking for a Toyota Highlander and after many months I finally got the vehicle and deal I was looking for! Great dealership, friendly, patient I was looking for a Toyota Highlander and after many months I finally got the vehicle and deal I was looking for! Great dealership, friendly, patient and easy to work with. Thank you Freedom! More