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Joyce Koons Honda
Manassas, VA
2,996 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,996 Reviews of Joyce Koons Honda
May 06, 2022
Very bad buying experience. ,I bought vehicle on December 2021 and sales person forgot to install floor mat so I called him to return the parts and refund me. I have been calling ,I bought vehicle on December 2021 and sales person forgot to install floor mat so I called him to return the parts and refund me. I have been calling multiple times and it’s 5 months now and seems Koons doesn’t care. The Koons that I know 14 years ago is completely different now. Very poor customer experience. This may end up in small claim court at all cost. More
by Edward
Employees Worked With
Peter Stohlman, Frankys Agbomenou, Nancy Herrera
May 03, 2022
This dealership saved my life! Totaled my vehicle last Monday and searched all over for a brand new vehicle and the vehicle I wanted was here. They were fast in responding to us Totaled my vehicle last Monday and searched all over for a brand new vehicle and the vehicle I wanted was here. They were fast in responding to us in regards to availability of the car and getting the process started before we got there was a great idea. I've never purchased a car in 1.5 hours! Thanks Kebir and Nancy for your help!!! More
by Brenna Mercer
Employees Worked With
Kebir Lakroune, Therese Pechie, Nancy Herrera
May 01, 2022
CJ Zhu is a very helpful and knowledgeable salesperson. Our buying experience was a positive one, and I'll recommend Joyce Koons Honda to anyone. Our buying experience was a positive one, and I'll recommend Joyce Koons Honda to anyone. More
by Elsinore
Employees Worked With
Peter Stohlman, Chen Zhu
April 30, 2022
Roland Murphy is a very knowledge and service-oriented person who goes about his job in an excellent manner consistently. He is a real credit to the company! person who goes about his job in an excellent manner consistently. He is a real credit to the company! More
by plw.cew
Employees Worked With
Roland Murphy
April 27, 2022
Joyce Koons Honda is a top notch dealer! The two year complementary maintenance and concierge service are the best perks I have ever experienced from any dealer. I have the utmost confiden The two year complementary maintenance and concierge service are the best perks I have ever experienced from any dealer. I have the utmost confidence that my new Honda Odyssey will be picked up and serviced with kid gloves. More
by 4chinz
Employees Worked With
Roland Murphy
April 24, 2022
Service experience always excellent. Karen is knowledgeable, helpful, personable, and fair. They solved concerns a reputable local service could not Karen is knowledgeable, helpful, personable, and fair. They solved concerns a reputable local service could not More
by Jim
Employees Worked With
Roland Murphy, Karen Huntington
