Joyce Koons Honda

They resolved my issue & valued me as a customer. A great experience. Texted me to keep me up to date A great experience. Texted me to keep me up to date More

The staff were very nice and courteous i didn't felt pressure to buy anything . pressure to buy anything . More

Everything up until I left a designer's countertop sample in the back of my loaner car was stellar. Good communication, advice, service. Above and beyond. The same effort was given to finding the sample I in the back of my loaner car was stellar. Good communication, advice, service. Above and beyond. The same effort was given to finding the sample I left (they DID remind me to check!), but there was a lot of confusion... the task seemed to be transferred to three separate departments, Jay at concierge desk received an email about it, but thought it had been taken care of. Everyone was trying to help me locate it... I now know the exact car number to check... and so does everyone else who looks at my request... yet, I still don't have either the sample, or any word about its whereabouts. I can't be the first person to leave something in a loaner car. And I get that communication can be tough between several departments, but I just KNOW ya'll can improve upon that. We'll be back. Definitely not a deal breaker. Just a thoughtful critique for improvement of our favorite car dealer. Thank you!! More

Outstanding sales and service support. I highly recommend meeting with Mansour if you are interested in a new or used Honda. He is friendly, knowledgeable and represented my interests as I highly recommend meeting with Mansour if you are interested in a new or used Honda. He is friendly, knowledgeable and represented my interests as the client. I have purchased 3 used vehicles from Mansour and will continue to work with him for my automotive needs in the future. More

Horrible back to back experience. Told them exactly what I needed but they returned with a $9800 diagnosis, dropped it to $6600, Based on my previous experience with them when they fo Told them exactly what I needed but they returned with a $9800 diagnosis, dropped it to $6600, Based on my previous experience with them when they forced rotors and things I didn’t need on me, I decided to tow it to a service shop where they fixed my problem for less than 1500! And thier diagnosis showed a healthy car! This dealership needs Jesus! Well, it was not the best. I called and got an estimate for what I needed done, and I gave specific instructions of what I needed done, but I ended up with a diagnostics (I didn't request) and a phone call saying it needs $9,800 worth of work and can do a temporary work for $6,600! And I had to pay $185 for the diagnostics I didn't request. This is the second of such experience from your shop. The first time, they wanted to charge me for new rotors and brakes they said were worn and dangerous. They were only 2 weeks old! When I told them my brakes were new, their story changed and they forced new rotors on me. I don't understand it but it's clear there's dishonesty here and you get milked just for engaging these guys. Sad! More

Roland, my service advisor, was outstanding. He listened and understood all my concerns and made sure the techs investigated everything. Service was quick and value was excellent. Highly recomme He listened and understood all my concerns and made sure the techs investigated everything. Service was quick and value was excellent. Highly recommend! Oh, and they're open on Sundays! More

Good dealership and nice people. My car could have been appraised better but other than than it was a great experience My car could have been appraised better but other than than it was a great experience More

Very professional service. Affordable price . It was a good experience. Tony was very friendly and professional. Thank you guys! Affordable price . It was a good experience. Tony was very friendly and professional. Thank you guys! More

Excellent service and attention to detail. Sahid was wonderful and a pleasure to work with. I strongly recommend dealing with Sahid Sahid was wonderful and a pleasure to work with. I strongly recommend dealing with Sahid More

Sales Rep, Girma, provided great customer service and was timely with information and responses before and after my purchase. The sales negotiation process was reasonable and my interaction with the Sales Mg timely with information and responses before and after my purchase. The sales negotiation process was reasonable and my interaction with the Sales Mgr, Dipak, was both transparent and professional. Even the finance aspect of my purchase with Quay was pleasurable and succinct. Highly satisfied with my purchase process and would recommend! More