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Joyce Koons Honda
Manassas, VA
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3,001 Reviews of Joyce Koons Honda
They were very attentive and provided great customer service! Mr. Walter Carswell was quite helpful in explaining the car condition and the need repairs. He also assisted with getting a copy of the car’ service! Mr. Walter Carswell was quite helpful in explaining the car condition and the need repairs. He also assisted with getting a copy of the car’s maintenance history report. Thanks, Walter. The facility inside is spacious with sufficient seating. Would only recommend a different method to keeping the coffee hot. Otherwise, great overall service. More
Excellent service, excellent follow-up and overall fantastic customer service!!! Jon was wonderful, extremely helpful and attentive. I highly recommend this dealership!!!! fantastic customer service!!! Jon was wonderful, extremely helpful and attentive. I highly recommend this dealership!!!! More
Engine light was on. They claimed to have found the issue and fixed it but the car did not even start at their garage. I had no problem driving the car before that. The They claimed to have found the issue and fixed it but the car did not even start at their garage. I had no problem driving the car before that. They dropped me at home and picked me up a day after claiming the car was fixed this time. They charged me again $185 despite the fact the car was not fixed the first time and the fact that I was given one year warranty on the repair. A week later the engine light is on again. I am going to take it back to their service department asking them to honor their warranty agreement. I'm hoping they will honor their service agreement of one year warranty this time. More
My sells person Jose Mojica was EXCELLENT. He handled the termination of my lease. Found the color both exterior and interior that I wanted and made sure I knew when the car arrived on the lot He handled the termination of my lease. Found the color both exterior and interior that I wanted and made sure I knew when the car arrived on the lot. He ensured I had first dibs on the car and helped me secure financings thru my credit union. More
Definitely the best dealer in the area. My consultant was Juvik. I could not ask for more. his great customer service and acknowledgment made my visit the best experience. this dealer also My consultant was Juvik. I could not ask for more. his great customer service and acknowledgment made my visit the best experience. this dealer also have prices that no one can beat. I definitely highly recommend this dealer More