Joyce Koons Honda

Engine light was on. They claimed to have found the issue and fixed it but the car did not even start at their garage. I had no problem driving the car before that. The They claimed to have found the issue and fixed it but the car did not even start at their garage. I had no problem driving the car before that. They dropped me at home and picked me up a day after claiming the car was fixed this time. They charged me again $185 despite the fact the car was not fixed the first time and the fact that I was given one year warranty on the repair. A week later the engine light is on again. I am going to take it back to their service department asking them to honor their warranty agreement. I'm hoping they will honor their service agreement of one year warranty this time. More

My sells person Jose Mojica was EXCELLENT. He handled the termination of my lease. Found the color both exterior and interior that I wanted and made sure I knew when the car arrived on the lot He handled the termination of my lease. Found the color both exterior and interior that I wanted and made sure I knew when the car arrived on the lot. He ensured I had first dibs on the car and helped me secure financings thru my credit union. More

Definitely the best dealer in the area. My consultant was Juvik. I could not ask for more. his great customer service and acknowledgment made my visit the best experience. this dealer also My consultant was Juvik. I could not ask for more. his great customer service and acknowledgment made my visit the best experience. this dealer also have prices that no one can beat. I definitely highly recommend this dealer More

A very friendly and knowledgeable staff and good location - easy access from I-66 and have used in the past. Thanks. - easy access from I-66 and have used in the past. Thanks. More

Great service. Very pleased. Got me in and out on short notice. No unexpected charges Very pleased. Got me in and out on short notice. No unexpected charges More

Extremely efficient, polite, friendly and knowledgeable. Relatively quick service while waiting. Car was washed when finished! Relatively quick service while waiting. Car was washed when finished! More

Quick process. Good luck with instructions. Lack of negotiation and cost well over MSRP soured it. Good luck with instructions. Lack of negotiation and cost well over MSRP soured it. More

Joyce Koons Honda service is awesome! They always do a fantastic job, and always get us right in whenever we need service. My wife won't buy anywhere else, just because she is so happy They always do a fantastic job, and always get us right in whenever we need service. My wife won't buy anywhere else, just because she is so happy with the service department! More

things I hate long waits and unreliable service, 2 things I don’t have to worry about eat Joyce koons Honda! Ps ask for Devonte! I don’t have to worry about eat Joyce koons Honda! Ps ask for Devonte! More

Karen Huntington was very pleasant and kind. She made sure that I was comfortable and keep me informed of everything She made sure that I was comfortable and keep me informed of everything More