Joyce Koons Honda

My sells person Jose Mojica was EXCELLENT. He handled the termination of my lease. Found the color both exterior and interior that I wanted and made sure I knew when the car arrived on the lot He handled the termination of my lease. Found the color both exterior and interior that I wanted and made sure I knew when the car arrived on the lot. He ensured I had first dibs on the car and helped me secure financings thru my credit union. More

Definitely the best dealer in the area. My consultant was Juvik. I could not ask for more. his great customer service and acknowledgment made my visit the best experience. this dealer also My consultant was Juvik. I could not ask for more. his great customer service and acknowledgment made my visit the best experience. this dealer also have prices that no one can beat. I definitely highly recommend this dealer More

Great service. Very pleased. Got me in and out on short notice. No unexpected charges Very pleased. Got me in and out on short notice. No unexpected charges More

A very friendly and knowledgeable staff and good location - easy access from I-66 and have used in the past. Thanks. - easy access from I-66 and have used in the past. Thanks. More

Extremely efficient, polite, friendly and knowledgeable. Relatively quick service while waiting. Car was washed when finished! Relatively quick service while waiting. Car was washed when finished! More

Quick process. Good luck with instructions. Lack of negotiation and cost well over MSRP soured it. Good luck with instructions. Lack of negotiation and cost well over MSRP soured it. More

Joyce Koons Honda service is awesome! They always do a fantastic job, and always get us right in whenever we need service. My wife won't buy anywhere else, just because she is so happy They always do a fantastic job, and always get us right in whenever we need service. My wife won't buy anywhere else, just because she is so happy with the service department! More

things I hate long waits and unreliable service, 2 things I don’t have to worry about eat Joyce koons Honda! Ps ask for Devonte! I don’t have to worry about eat Joyce koons Honda! Ps ask for Devonte! More

Karen Huntington was very pleasant and kind. She made sure that I was comfortable and keep me informed of everything She made sure that I was comfortable and keep me informed of everything More

Very bad buying experience. ,I bought vehicle on December 2021 and sales person forgot to install floor mat so I called him to return the parts and refund me. I have been calling ,I bought vehicle on December 2021 and sales person forgot to install floor mat so I called him to return the parts and refund me. I have been calling multiple times and it’s 5 months now and seems Koons doesn’t care. The Koons that I know 14 years ago is completely different now. Very poor customer experience. This may end up in small claim court at all cost. More