Joyce Koons Honda

damaged my steering wheel and did not follow up to fix. Stay away. The Service Manager has no follow up despite multiple calls and a visit to the dealership to show the damage. Service Manager agreed to fix Stay away. The Service Manager has no follow up despite multiple calls and a visit to the dealership to show the damage. Service Manager agreed to fix the damage but then did not follow up to take care of the problem. More

Excellent service! Took my appointment same day. Very accommodating service hours. Prompt follow up on assessment prior to making repairs. Very friendly staff of professionals. accommodating service hours. Prompt follow up on assessment prior to making repairs. Very friendly staff of professionals. More

My 7th Lease with Joyce Koons Honda Manassas Just completed my 7th Lease with Joyce Koons Honda Manassas. As usual, my experience was nothing short of outstanding. It is always a pleasure working Just completed my 7th Lease with Joyce Koons Honda Manassas. As usual, my experience was nothing short of outstanding. It is always a pleasure working with Shawn, Dipak, and Kebir. It is excellent sales professionals such as these that makes me keep coming back to Joyce Koons Honda Manassas. Highly recommend this dealership and I'll definitely be back for my 8th Lease! More

Sahid went far and beyond to make sure that I was satisfied with 2012 Accord EX-L purchased had everything ready to go even before I arrived at the dealership since I had a 4 1/2 hour drive from Roan satisfied with 2012 Accord EX-L purchased had everything ready to go even before I arrived at the dealership since I had a 4 1/2 hour drive from Roanoke Va to the dealership Also kudos to Victor in Finance dept who with his wizard magic made it possible for me to afford the payments within my budget with a 2yr warranty included It was along drive to get the Accord I wanted to replace my previous 08 accord which was totaled in rear end collision I couldn't be more happier Thnx More

Excellent Standard Service Excellent standard service for my 2016 Honda Civic. It was easy to make an appointment online and leave my car in their hands. Thank you. Excellent standard service for my 2016 Honda Civic. It was easy to make an appointment online and leave my car in their hands. Thank you. More

excellen service!! the person who attended me knew how to answer my questions,,, he is a kind person respectful and very professional in is work answer my questions,,, he is a kind person respectful and very professional in is work More

We have constantly asked for a service schedule for the 2019 Honda Fit and they won’t give us one. Why does every oil change place around have the suggested manufacturers service schedule except the dealer 2019 Honda Fit and they won’t give us one. Why does every oil change place around have the suggested manufacturers service schedule except the dealership? I feel like I’m being scammed every time I go there. More

We are thirty year customers and keep coming back. Honest friendly sales and service and consistent prices at or better than local competitors. Currently have 4 Honda’s ranging from one week to 13 years old. friendly sales and service and consistent prices at or better than local competitors. Currently have 4 Honda’s ranging from one week to 13 years old. All from Koons. More

No appointment service on Honda. I went to the dealership for an emissions check. Chris got the info and my car was gone....then returned with work finished in about an hour. Great I went to the dealership for an emissions check. Chris got the info and my car was gone....then returned with work finished in about an hour. Great service, nice people...first class operation! Thank you! More

A satisfactory, no hassle experience Joyce Koons quoted a price by email for the car we wanted thru the USAA car buying service. When we chose their offer over the competitors they delive Joyce Koons quoted a price by email for the car we wanted thru the USAA car buying service. When we chose their offer over the competitors they delivered the car as promised with minimum hassle. There were minor glitches but all in all we were pleased. More