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Joyce Koons Honda

Manassas, VA

4.7
2,998 Reviews

10640 Automotive Dr

Manassas, VA

20109

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2,998 Reviews of Joyce Koons Honda

December 10, 2019

Excellent customer service. I would come back for my Honda service needs. The work was done in timely manner. I would like to recommend this dealer to my friends More

by Bacbaphi
Recommend Dealer
Yes
Employees Worked With
Joe Deguzman
December 08, 2019

I jumped in my car and realized I needed a oil change last minute so I called. It was a speedy and excellent service for a last minite call. More

by s.hunter1973
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
December 06, 2019

Purchase of new car. I found that the staff was very professional and no pressure was made in my purchase. Sales and finance staff were very knowledgeable on making the p More

by tjudd28
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansour Assadpour, Victor Ferrari, Cheyanne Brown
December 02, 2019

Service was excellent as usual! When trying to pick up the car it was confusing where to go to pay, as the cashier process had changed since our last service and there was no sig More

by 78Corvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Farina
December 02, 2019

excellence in service I took my HR-V to Joyce Koons Honda for oil change service (bought the car there). The service was fast and excellent. Only 1 hour for the service and More

by luis.torrens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansour Assadpour, Mo Meghane
November 27, 2019

Always a good experience I service all of my cars at Joyce Koons Honda. I could go to a new dealership that opened up closer to my home - but there was never any thought give More

by marrdm2264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Murphy
November 24, 2019

My overall experience with Koons Honda Service Department is excellent and communication! Karen was my service advisor and I would definitely recommend her to anyone in my family and friends! More

by Rv20169
Recommend Dealer
Yes
Employees Worked With
Karen Huntington
November 20, 2019

Expert Sales Reps, Good Business Practitioners We were pleased to buy our third Honda from Joyce Koons, this time a 2019 CR-V. Take time to research your car needs before you arrive so that you More

by Jim K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kebir Lakroune
November 18, 2019

damaged my steering wheel and did not follow up to fix. Stay away. The Service Manager has no follow up despite multiple calls and a visit to the dealership to show the damage. Service Manager agreed to fix More

by manzar.ahmed1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Ortiz-Lopez
Nov 18, 2019 -

Joyce Koons Honda responded

Please call our Fixed Operations Manager, Tony Nguyen, at your earliest convenience at 703-366-1045. We would like to further discuss the situation. -The Joyce Koons Honda Team

November 17, 2019

Excellent service! Took my appointment same day. Very accommodating service hours. Prompt follow up on assessment prior to making repairs. Very friendly staff of professionals. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Roland Murphy, Peter Parlier Jr
Nov 18, 2019 -

Joyce Koons Honda responded

Thank you for reviewing your service experience on DealerRater. Thank you for your business. -The Joyce Koons Honda Team

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