Joyce Koons Honda
Manassas, VA
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2,997 Reviews of Joyce Koons Honda
Fast, Easy and Best Price Through selection, negotiation and delivery, the process was fast, easy and the we got an awesome price. Medhat and Dipak were especially great to wor Through selection, negotiation and delivery, the process was fast, easy and the we got an awesome price. Medhat and Dipak were especially great to work with! Thanks!!! More
I love Joyce Koons honda service. They keep my vehicle's in great shape, do a repair correctly the first time and keep me aware of future services coming up. My service advisor Kelly Dutton does an awesone in great shape, do a repair correctly the first time and keep me aware of future services coming up. My service advisor Kelly Dutton does an awesone job keeping me informed all along the service and repair process and the vehicle is finished when he says it will be done. Thank you Kelly! More
I have purchased two cars from Koons Honda. Low pressure sales, in and out in a few hours. I like the transparency with sales management. Thank you, Girma and Tim! sales, in and out in a few hours. I like the transparency with sales management. Thank you, Girma and Tim! More
Repair and Maintenance Excellent service, done just as I asked. Joe was very helpful and let me know what was going on all the time. Wish the price was not so high however. Excellent service, done just as I asked. Joe was very helpful and let me know what was going on all the time. Wish the price was not so high however. More
Inspection Sticker Honda picked up the car at my home. They completed the inspection and put new batteries in two keys. Honda called to inform me that It was time for 3 Honda picked up the car at my home. They completed the inspection and put new batteries in two keys. Honda called to inform me that It was time for 30,000 check up. When service was completed, they returned my car to my home. I am extremely happy with service provided. More
Cannot get much better - and I am VERY picky! Started shopping a couple months ago (pre-COVID 19) and doing my research. Made the mistake of doing an on-line request thru my USAA app and that spaw Started shopping a couple months ago (pre-COVID 19) and doing my research. Made the mistake of doing an on-line request thru my USAA app and that spawned the hundreds of emails/texts/phone calls from every seller in the area. Joyce Koons was the only one that was respectful of me and only sent a couple emails and then backed off and let me think. When I got closer to the purchase, I contacted three dealers. Again, Joyce Koons was the ONE that respected my timeline. Made my decision of where to buy easy once I finally identified the one car I wanted to buy. Almost everything was done on-line before I arrived then when I drove in I threw them a curve and asked to trade my current car. No problem - took us a couple hours on-site and I drove my new car home. Finance fought for ME and got me the best rate I wanted - easily beat my USAA rate even with their multiple discounts. No car deal is painless but this one was close to perfect. More
My service advisor Mark Is the best!! He made our first service visit smooth and pleasant. Mark was in contact with us and made me feel comfortable the entire time. service visit smooth and pleasant. Mark was in contact with us and made me feel comfortable the entire time. More
Very friendly, knowledgeable ,professional , efficient and prompt, Will definitely recommend this dealership to family and friends. I was absolutely astounded by their service and consideration and prompt, Will definitely recommend this dealership to family and friends. I was absolutely astounded by their service and consideration More
The dealer picked up my car and kept in touch as to what was wrong. They fixed my car and returned it to me. They left me a loaner car. Everyone was professional. was wrong. They fixed my car and returned it to me. They left me a loaner car. Everyone was professional. More