Joyce Koons Honda
Manassas, VA
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2,997 Reviews of Joyce Koons Honda
Great experience I was very pleased with th professionalism of Mr. Reyes. I appreciate the timely manner in which my car was serviced and having the service options th I was very pleased with th professionalism of Mr. Reyes. I appreciate the timely manner in which my car was serviced and having the service options thoroughly explained. More
Oil Change Great service! I was able to drop my car off the night before as I had an appointment scheduled first thing the next morning. Mark was very profession Great service! I was able to drop my car off the night before as I had an appointment scheduled first thing the next morning. Mark was very professional. More
Excellent, I found almost all staff worked there very caring and friendly, that surely lead to excellent service. Bought my pilot from the same dealer and experience impressive customer service as well caring and friendly, that surely lead to excellent service. Bought my pilot from the same dealer and experience impressive customer service as well as great price. More
Would buy another new vehicle from this Koons Dealership in a minute!!! Great maintenance service too if you need your car serviced, in& out, very fast& efficient & competent service people! Fantastic exper in a minute!!! Great maintenance service too if you need your car serviced, in& out, very fast& efficient & competent service people! Fantastic experience! Great reliable car, Honda Accord Sport! Good reasonable price too! More
Joyce Koons Honda is one of the best dealerships I've done business with. Daymon Good is a thoughtful and knowledgeable salesperson. Tim the sales manager ensures you can make a knowledgeable decision. N done business with. Daymon Good is a thoughtful and knowledgeable salesperson. Tim the sales manager ensures you can make a knowledgeable decision. No pressure to purchase. Fair pricing. Efficient finance process. Ask for Flo or Fernando in financing. You will be treated with respect and processed efficiently. If you need a car, make the drive to Joyce Koons in Manassas. More
I had a positive experience with Greg Mann buying a new CR-V from Joyce Koons Honda. I promptly received responses via email about what I was looking for and when. Because of my situation, I didn’t want to CR-V from Joyce Koons Honda. I promptly received responses via email about what I was looking for and when. Because of my situation, I didn’t want to go into the dealership and was able to conduct everything over email and phone. Greg even delivered the car to my home and I signed the papers there. It was a great, no-hassle experience. More
We had tires put on the car. Karen made sure we had loaner so we didn’t have to wait for it in the waiting room. Car was ready in hour on a Saturday. loaner so we didn’t have to wait for it in the waiting room. Car was ready in hour on a Saturday. More
25 K Service and State Inspection Consistently outstanding every time. Top-notch and fully aware of what the customer's needs are. Always aware what notices may apply to your vehicle Consistently outstanding every time. Top-notch and fully aware of what the customer's needs are. Always aware what notices may apply to your vehicle and what your warranties cover - no guess work. None better. More
my 911 call Always my service technician John Bandy. If anything wrong I am calling directly to John, because I know he will be always honest with me and get Always my service technician John Bandy. If anything wrong I am calling directly to John, because I know he will be always honest with me and get a job done. Thank you John. More
Great sales rep I really loved working with Gabe from Koons Honda. He was knowledgeable, polite and did not pressure me at all. My only discomfort was with the financ I really loved working with Gabe from Koons Honda. He was knowledgeable, polite and did not pressure me at all. My only discomfort was with the finance "advisor" who, while very courteous, did put pressure on me to purchase the add on features. I understand this is part of a car dealerships practices, but if those things are so important, they should be included in the base price of the cars they sell. At one point I was questioning the soundness of the vehicle itself because this gentleman made it sound like if I did not purchase these extras, I would have a great deal of trouble with the car down the road. I had to remind myself that this was a Honda I was buying and that I was confident in the company. Gabe actually checked in on me during this process to make sure I was not having a bad experience. This made things better for me and I do appreciate his attention. I would recommend him highly as someone with integrity and great customer service. More