Joyce Koons Honda

The customer service was the best I had ever received and I continued to receive superior customer service through the entire process. I was able to go in and let Jeremy know exactly what I wanted in terms o I continued to receive superior customer service through the entire process. I was able to go in and let Jeremy know exactly what I wanted in terms of a car and the payment that I was hoping to achieve and he made sure that all of my needs were met. By far, the best experience I have had while buying a new car! More

They are just simply fantastic! the people are kind and they worked with me to get me out of an expensive car and into something affordable. The service dept is very helpful as well. They work to get you they worked with me to get me out of an expensive car and into something affordable. The service dept is very helpful as well. They work to get you in and out of the shop and the show room as quickly as possible. I felt I was treated fairly and was well respected! More

Patrick Bryant and his team were awesome! I shopped every manufacture for 3 weeks trying to decide what type and brand of car I wanted. The team at Knoos of Manassas was friendly and did not loose p every manufacture for 3 weeks trying to decide what type and brand of car I wanted. The team at Knoos of Manassas was friendly and did not loose patience with my 3 weeks of test driving and questions. In fact I originally purchased a car that did not meet my needs and when I express my displeasure after 3 days was told to come back and find the one I wanted. Never have I heard that before - what an awesome experienc! I am now and will be going forward a Knoos of Manassas customer for life. More

We had a previous problem with some of our service and Mr. Clancy was kind enough to deal with it right away and make us feel comfortable about returning to Koons. We appreciate the service that Mr. Clan Mr. Clancy was kind enough to deal with it right away and make us feel comfortable about returning to Koons. We appreciate the service that Mr. Clancy gave to us and how promptly he and Mr. Hisch looked into our problem and worked it out for us. Thank you! More

I needed an oil change. I called up Joe Carroll and he told me to bring it in. It was done fast and accurate. Him & his team are Awesome! I would never take my car to any other dealer or person. My ca told me to bring it in. It was done fast and accurate. Him & his team are Awesome! I would never take my car to any other dealer or person. My car was even washed and sparkling clean! What a great experience! Joe knows how to treat his customers right! More

I bought my car from Koons about a month ago. I recently went out of town and got a nail in the sidewall of my tire. I didn't know what to do so I called my service man, Joe Carroll. What a true delight t went out of town and got a nail in the sidewall of my tire. I didn't know what to do so I called my service man, Joe Carroll. What a true delight to have someone truly care! He found the closest dealer to where I was out of town and called them to make sure they had the right tire in stock and even set up the appointment for me and gave all my information to that dealership. It was painless and I was extremely happy! Koons Honda didn't make a penny on this service, they only cared about getting me taken care of and the tire fixed on my car. I could never ask for a better service person than Joe Carroll. More

I was impressed with Steve's professionalism, curteousness, and respect for the customer. He was able to work with me by discussing what I was interested and what constraints I had before leading curteousness, and respect for the customer. He was able to work with me by discussing what I was interested and what constraints I had before leading me to cars to look at. I found this approach to be helpful in selecting the car I ultimately bought. What could have been a 'grab bag' approach was avoided by Steve's attention to client needs. More

I bought my first Honda in 2005 and so far have been pleased having a Honda since I have had trouble with the three american cars that I had in my past. I was looking to upgrade my older Honda for a ne pleased having a Honda since I have had trouble with the three american cars that I had in my past. I was looking to upgrade my older Honda for a newer one and had no longer a need for a hybrid. I had the most helpful sales person Theo Jones, Jr get me through the whole process of trading in my old car and getting me all the way through the process of getting my new car. I was helped with in every possible way during that day and the following days that followed with any questions that I had on my new one. I am going on my third week with my 2010 Honda Civic and loving it.. Thank you Koons Honda in Manassas. More

Imer really tried to help us. We are very pleased with our Honda Accord. My daughter drives a 2000 Accord and she has had very few repairs so we decided on another accord for our family. Koons of Manassas our Honda Accord. My daughter drives a 2000 Accord and she has had very few repairs so we decided on another accord for our family. Koons of Manassas was very helpful in finding the car we wanted to purchase. More

Being a repeat customer of Koons Honda, Imer made leasing my new Honda Accord a pleasurable experience. Other salesman just want to get the customer in a car, get the commission and get the customer on the r my new Honda Accord a pleasurable experience. Other salesman just want to get the customer in a car, get the commission and get the customer on the road. Imer was friendly and personable and took the time to meet my needs as a customer. I hope that other salesman can learn from him. He made my experience one of the best ones I have ever had. More