Joyce Koons Honda

Imer really tried to help us. We are very pleased with our Honda Accord. My daughter drives a 2000 Accord and she has had very few repairs so we decided on another accord for our family. Koons of Manassas our Honda Accord. My daughter drives a 2000 Accord and she has had very few repairs so we decided on another accord for our family. Koons of Manassas was very helpful in finding the car we wanted to purchase. More

Being a repeat customer of Koons Honda, Imer made leasing my new Honda Accord a pleasurable experience. Other salesman just want to get the customer in a car, get the commission and get the customer on the r my new Honda Accord a pleasurable experience. Other salesman just want to get the customer in a car, get the commission and get the customer on the road. Imer was friendly and personable and took the time to meet my needs as a customer. I hope that other salesman can learn from him. He made my experience one of the best ones I have ever had. More

Great experience, never felt pressured and got the deal I wanted. Staff was very flexible with appointments as I had trouble getting there during normal business hours. They stayed after hours on a Sunday wanted. Staff was very flexible with appointments as I had trouble getting there during normal business hours. They stayed after hours on a Sunday to finish this transaction. Was not pressured to buy extended warranty etc. More

I was very impressed with the friendliness of all the staff at Koons and their willingness to assist me in every aspect of my purchase. I was very inpressed that a Sales Manager would take time out of h staff at Koons and their willingness to assist me in every aspect of my purchase. I was very inpressed that a Sales Manager would take time out of his day to do a test drive with a potential buyer. More

Our interaction from online (Josh) to in person (Patrick) was just terrific. It's what you would hope for when you are buying a car. There was no pressure just an opportunity to learn about the car and the was just terrific. It's what you would hope for when you are buying a car. There was no pressure just an opportunity to learn about the car and the dealership and figure out if this was the best car for us. IT WAS!!! More

I've been servicing a 20003 Accord and a 2001 Acura TL at this dealership for about 3 years and have been always extremely pleased with the service. Last Saturday morning the A/C on the Accord stopped workin this dealership for about 3 years and have been always extremely pleased with the service. Last Saturday morning the A/C on the Accord stopped working so I called them to schedule an appointment. Unfortunately they were booked so I called Rosenthal Fairfax Honda and they could get me in same day. Dropped the car in Fairfax and 2 hours later they called to tell me that compressor, clutch and stator coil are dead and need to be replaced. I couldn't believe all 3 parts failed at the same time and asked to check again. 15 min later turns out that only the stator coil is bad but they still want me to replace all 3 parts at a $1500 cost. They would reluctantly agree to replace just the stator coil for $900. Long story short I ended up taking the car to Koons Honda and they fixed it for $450!!! Trust me, this is hands down the best Honda/Acura service department in the area. More

Our 2010 Odyssey was due for our first oil change--we needed the service before we left on a short notice road trip--Joe Carroll told me bring it in, his service team was fantastic!! First time I used t needed the service before we left on a short notice road trip--Joe Carroll told me bring it in, his service team was fantastic!! First time I used the Koons Saturday Service and I love it! The folks were fast, courteous, and the price was better than the 30-minute place. Keep the coffee hot, see you again in 5000 miles!!! A+++ More

I've bought my vehicles (GMC and Honda) vehicles from you and the experience was GREAT. All my service visits, including today's visit, have been GREAT. Today I had Kelly Dutton helping me. It is always a go and the experience was GREAT. All my service visits, including today's visit, have been GREAT. Today I had Kelly Dutton helping me. It is always a good feeling when you are treated like you are the only one getting service and the person helping you is a total professional. Thanks and I'm sure that this will never change with each visit to Koons of Manassas. More

Best price on a NEW CAR! Awesome Dealer! Made sure the car was what we wanted! Koons goes above and beyond! They had my spoiler overnighted and had it put on the car the very next morning. The car was car was what we wanted! Koons goes above and beyond! They had my spoiler overnighted and had it put on the car the very next morning. The car was all cleaned up and had a full tank of gas. More

When I showed up to do a test drive and possibly buy a Pilot the manager on duty pulled up my file and saw they were selling the SUV too "cheap" so he spent twenty minutes calling other managers trying to Pilot the manager on duty pulled up my file and saw they were selling the SUV too "cheap" so he spent twenty minutes calling other managers trying to cancel the agreement. The sales rep then said OK lets wrap this up and was shocked that I actually wanted to test drive the vehicle. I then spent another two hours waiting just to sign on the dotted line. When I went back to have the roof bars installed (no they couldn't even do it when I was there the first time) I was told it would tak another hour before they could even see me. Thank goodness I bothered to make an appointment...not!!! I was also told it would take 30-45 minutes once they got to me. They also said there was no record of me getting anything and I had to go straighten it out myself. I said forget it and installed the bars at home in 4 minutes...litterally 4 minutes. Worst sales and service any where around. More