Joyce Koons Honda

previous encounters with this dealership, back in 2006, were bad. Fast forward 4 years to a lackluster economy and end of model year sale and they were terrific. Picked up my car (2010 model - 2011 model were bad. Fast forward 4 years to a lackluster economy and end of model year sale and they were terrific. Picked up my car (2010 model - 2011 model year) at invoice with very little of the usual car-salesman lip service. Service dept has always been pretty good to us and the Koons bodyshop is good to work with as well (not that you dont pay it). I give them good to great ratings here because my total time from selection to driving home my new car was probably 4 hrs. My sales guy wasn't overbearing and the sales manager was open with the numbers he was using to calculate the lease terms. They took my trade at blue book and got me out and on the road quick. I am all about instant gratification and this time they delivered. They met my price on the new car and trade, there was full disclosure over the numbers and they respected my need to get out of there (it was a Sunday - football was on). I should also mention that they have been good about responding and with their pricing when I have made email or Internet inquiries. More

I would recommend Koons Honda of Manassas to anyone! The service that Patrick and Justin provided was exceptional. They were honest and upfront on what they could provide with their pricing and interest ra service that Patrick and Justin provided was exceptional. They were honest and upfront on what they could provide with their pricing and interest rates. Due to having kids they also faxed me quotes which allowed me to do everything over the phone other than signing the paperwork. I would highly recommend this dealer and will continue to give them my business when the opportunity arises. Ask for Patrick and Justin, they are a great team and will treat you well! More

I did alot of up front research before visiting Koons of Manassas and told them exactly what price i wanted to pay for the 2011 Ridgeline. They beat the price! i told them also that i didn't want to be st Manassas and told them exactly what price i wanted to pay for the 2011 Ridgeline. They beat the price! i told them also that i didn't want to be stuck in a room w/some other sales person to be upsold things i didnt' need or want, and they made good. All in all, my first stressless purchase in about 5 car purchase i've done since 1999. Very good people. More

The service I received from everyone involved with my purchase was great. The sales person and sales manager answered all my questions and the actual sale was as quick as I have ever had at a dealership. purchase was great. The sales person and sales manager answered all my questions and the actual sale was as quick as I have ever had at a dealership. This is my second purchase from Koons and I would not hesitate to purchase another car or truck from Koons or recommend them to friends or relatives. More

Times are tough and we're on a tight budget....our family van was making a terrible noise, I called Joe and he said, "bring it in and we'll take a look." He fixed the serpentine belt, washed the car, and go van was making a terrible noise, I called Joe and he said, "bring it in and we'll take a look." He fixed the serpentine belt, washed the car, and got me on the road in no-time! All for a great price==thanks JOE! More

We were very happy with our experience at Koons. The sales person was very attentive to our needs and worked with us to get the car and the deal we wanted. I had purchased a car in 2003 from Koons and sales person was very attentive to our needs and worked with us to get the car and the deal we wanted. I had purchased a car in 2003 from Koons and also had a good experience and I have had it serviced there regularly. The dealership overall is very customer service oriented. More

Steve, Patrick and Frank made the whole experience very stress free. I was very happy to have purchased my new Pilot from them. They were patient and very thorough at explaining all our financing options. stress free. I was very happy to have purchased my new Pilot from them. They were patient and very thorough at explaining all our financing options. I would definitely recommend Koons to friends and family!! More

Wade was great. Best salesman I have ever dealt with. I had to return for minor items the next morning and the sales manager made sure I had everthing I needed. If asked by family or friend, I would recom had to return for minor items the next morning and the sales manager made sure I had everthing I needed. If asked by family or friend, I would recommend Koons Honda without hesitation. The dealership when above and beyond to even find the exact color that I wanted. BRAVO ZULU to the staff. More

Excellent performance by all involved with this sale and subsequent service. Some names I cannot recall for which I apologize. I had been following the CRZ for a year or more, from concept to sale. The a subsequent service. Some names I cannot recall for which I apologize. I had been following the CRZ for a year or more, from concept to sale. The auto sells itself pretty much. All the folks I dealt with at Koons and will continue to deal with are well above average in knowledge, and customer care. This is the first dealership that after the sale and subsequent contacts I did not feel I had been had. The two Honda dealerships I worked with on my Insight were as best, incompetent in car preparation or solving a mechanical problem. So such experience at Koons I am very pleased to report. Simply put, Koons sales and service do good work. More

This is our 8th purchase from Koons from our family. Nice to deal with. Great follow up. Can we get a few free oil changes for our new Honda since we do not live in the state where we purchased our new Hond to deal with. Great follow up. Can we get a few free oil changes for our new Honda since we do not live in the state where we purchased our new Honda from? The sale was unusual since we are in North Carolina but baulk the details were handled very well. We are very pleased with our new Honda and plan to go cross country. More