Joyce Koons Honda

This is our 23rd vehicle on our insurance policy over 23 years of marriage. My wife and I have bought some cars and motorcycles over the years and the experience of buying our 2011 Ridgeline at Koons Honda years of marriage. My wife and I have bought some cars and motorcycles over the years and the experience of buying our 2011 Ridgeline at Koons Honda was the best we have ever had. The team of Mike and James really met all of our demands and exceeded our expectations. Highly recommend. More

This is the 6th or 7th vehicle that we have purchased from this dealer! They continue to be interested in "What will best satisfy this customer's needs" - not in what will generate the best "point in tim from this dealer! They continue to be interested in "What will best satisfy this customer's needs" - not in what will generate the best "point in time" profit! We have visited other dealers - even a few that we would advertise against. Koons of Manassas keeps us coming back with a novel "old time" approach - Take care of the customer and they will take care of you! More

Staff was courteous and friendly from the start. Even though my wife and I came in at a late hour to view car options, we felt welcome. We were not hassled to buy a car here and they were there to help though my wife and I came in at a late hour to view car options, we felt welcome. We were not hassled to buy a car here and they were there to help us with different financing options. I will definitely return to buy another car from this dealership. More

Sales associate, Sunny Hague was great as well his Manager. The whole sale was fast and easy! This is the third car we bought from Koon's of Manassas and we are going...to continue to be their costume Manager. The whole sale was fast and easy! This is the third car we bought from Koon's of Manassas and we are going...to continue to be their costumer for ever!!!! Our trade, Honda Fit 2008, was appraised properly and the new Honda Accord 2010 EX-L V6 was priced properly as well. We took advantage of the low finance offer and we left with a great car and a pleasant evening at Koons of Manassas! Thanks Sunny and team!! More

The customer service was the best I had ever received and I continued to receive superior customer service through the entire process. I was able to go in and let Jeremy know exactly what I wanted in terms o I continued to receive superior customer service through the entire process. I was able to go in and let Jeremy know exactly what I wanted in terms of a car and the payment that I was hoping to achieve and he made sure that all of my needs were met. By far, the best experience I have had while buying a new car! More

They are just simply fantastic! the people are kind and they worked with me to get me out of an expensive car and into something affordable. The service dept is very helpful as well. They work to get you they worked with me to get me out of an expensive car and into something affordable. The service dept is very helpful as well. They work to get you in and out of the shop and the show room as quickly as possible. I felt I was treated fairly and was well respected! More

Patrick Bryant and his team were awesome! I shopped every manufacture for 3 weeks trying to decide what type and brand of car I wanted. The team at Knoos of Manassas was friendly and did not loose p every manufacture for 3 weeks trying to decide what type and brand of car I wanted. The team at Knoos of Manassas was friendly and did not loose patience with my 3 weeks of test driving and questions. In fact I originally purchased a car that did not meet my needs and when I express my displeasure after 3 days was told to come back and find the one I wanted. Never have I heard that before - what an awesome experienc! I am now and will be going forward a Knoos of Manassas customer for life. More

We had a previous problem with some of our service and Mr. Clancy was kind enough to deal with it right away and make us feel comfortable about returning to Koons. We appreciate the service that Mr. Clan Mr. Clancy was kind enough to deal with it right away and make us feel comfortable about returning to Koons. We appreciate the service that Mr. Clancy gave to us and how promptly he and Mr. Hisch looked into our problem and worked it out for us. Thank you! More

I needed an oil change. I called up Joe Carroll and he told me to bring it in. It was done fast and accurate. Him & his team are Awesome! I would never take my car to any other dealer or person. My ca told me to bring it in. It was done fast and accurate. Him & his team are Awesome! I would never take my car to any other dealer or person. My car was even washed and sparkling clean! What a great experience! Joe knows how to treat his customers right! More

I bought my car from Koons about a month ago. I recently went out of town and got a nail in the sidewall of my tire. I didn't know what to do so I called my service man, Joe Carroll. What a true delight t went out of town and got a nail in the sidewall of my tire. I didn't know what to do so I called my service man, Joe Carroll. What a true delight to have someone truly care! He found the closest dealer to where I was out of town and called them to make sure they had the right tire in stock and even set up the appointment for me and gave all my information to that dealership. It was painless and I was extremely happy! Koons Honda didn't make a penny on this service, they only cared about getting me taken care of and the tire fixed on my car. I could never ask for a better service person than Joe Carroll. More