
Joyce Koons Honda
Manassas, VA
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3,005 Reviews of Joyce Koons Honda
I did alot of up front research before visiting Koons of Manassas and told them exactly what price i wanted to pay for the 2011 Ridgeline. They beat the price! i told them also that i didn't want to be st Manassas and told them exactly what price i wanted to pay for the 2011 Ridgeline. They beat the price! i told them also that i didn't want to be stuck in a room w/some other sales person to be upsold things i didnt' need or want, and they made good. All in all, my first stressless purchase in about 5 car purchase i've done since 1999. Very good people. More
The service I received from everyone involved with my purchase was great. The sales person and sales manager answered all my questions and the actual sale was as quick as I have ever had at a dealership. purchase was great. The sales person and sales manager answered all my questions and the actual sale was as quick as I have ever had at a dealership. This is my second purchase from Koons and I would not hesitate to purchase another car or truck from Koons or recommend them to friends or relatives. More
Times are tough and we're on a tight budget....our family van was making a terrible noise, I called Joe and he said, "bring it in and we'll take a look." He fixed the serpentine belt, washed the car, and go van was making a terrible noise, I called Joe and he said, "bring it in and we'll take a look." He fixed the serpentine belt, washed the car, and got me on the road in no-time! All for a great price==thanks JOE! More
We were very happy with our experience at Koons. The sales person was very attentive to our needs and worked with us to get the car and the deal we wanted. I had purchased a car in 2003 from Koons and sales person was very attentive to our needs and worked with us to get the car and the deal we wanted. I had purchased a car in 2003 from Koons and also had a good experience and I have had it serviced there regularly. The dealership overall is very customer service oriented. More
Steve, Patrick and Frank made the whole experience very stress free. I was very happy to have purchased my new Pilot from them. They were patient and very thorough at explaining all our financing options. stress free. I was very happy to have purchased my new Pilot from them. They were patient and very thorough at explaining all our financing options. I would definitely recommend Koons to friends and family!! More
Wade was great. Best salesman I have ever dealt with. I had to return for minor items the next morning and the sales manager made sure I had everthing I needed. If asked by family or friend, I would recom had to return for minor items the next morning and the sales manager made sure I had everthing I needed. If asked by family or friend, I would recommend Koons Honda without hesitation. The dealership when above and beyond to even find the exact color that I wanted. BRAVO ZULU to the staff. More
Excellent performance by all involved with this sale and subsequent service. Some names I cannot recall for which I apologize. I had been following the CRZ for a year or more, from concept to sale. The a subsequent service. Some names I cannot recall for which I apologize. I had been following the CRZ for a year or more, from concept to sale. The auto sells itself pretty much. All the folks I dealt with at Koons and will continue to deal with are well above average in knowledge, and customer care. This is the first dealership that after the sale and subsequent contacts I did not feel I had been had. The two Honda dealerships I worked with on my Insight were as best, incompetent in car preparation or solving a mechanical problem. So such experience at Koons I am very pleased to report. Simply put, Koons sales and service do good work. More
This is our 8th purchase from Koons from our family. Nice to deal with. Great follow up. Can we get a few free oil changes for our new Honda since we do not live in the state where we purchased our new Hond to deal with. Great follow up. Can we get a few free oil changes for our new Honda since we do not live in the state where we purchased our new Honda from? The sale was unusual since we are in North Carolina but baulk the details were handled very well. We are very pleased with our new Honda and plan to go cross country. More
Durete Thompson is the best person to work with. I can't say enough good things about her. I would reccomend her to anyone looking for a new Honda. I was glad I took the time to get it right. I'm sure to be say enough good things about her. I would reccomend her to anyone looking for a new Honda. I was glad I took the time to get it right. I'm sure to be back the next time I'm ready for a new car. Arthur More
This is our 23rd vehicle on our insurance policy over 23 years of marriage. My wife and I have bought some cars and motorcycles over the years and the experience of buying our 2011 Ridgeline at Koons Honda years of marriage. My wife and I have bought some cars and motorcycles over the years and the experience of buying our 2011 Ridgeline at Koons Honda was the best we have ever had. The team of Mike and James really met all of our demands and exceeded our expectations. Highly recommend. More