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Joyce Koons Honda
Manassas, VA
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3,001 Reviews of Joyce Koons Honda
Steve, Patrick and Frank made the whole experience very stress free. I was very happy to have purchased my new Pilot from them. They were patient and very thorough at explaining all our financing options. stress free. I was very happy to have purchased my new Pilot from them. They were patient and very thorough at explaining all our financing options. I would definitely recommend Koons to friends and family!! More
Wade was great. Best salesman I have ever dealt with. I had to return for minor items the next morning and the sales manager made sure I had everthing I needed. If asked by family or friend, I would recom had to return for minor items the next morning and the sales manager made sure I had everthing I needed. If asked by family or friend, I would recommend Koons Honda without hesitation. The dealership when above and beyond to even find the exact color that I wanted. BRAVO ZULU to the staff. More
Excellent performance by all involved with this sale and subsequent service. Some names I cannot recall for which I apologize. I had been following the CRZ for a year or more, from concept to sale. The a subsequent service. Some names I cannot recall for which I apologize. I had been following the CRZ for a year or more, from concept to sale. The auto sells itself pretty much. All the folks I dealt with at Koons and will continue to deal with are well above average in knowledge, and customer care. This is the first dealership that after the sale and subsequent contacts I did not feel I had been had. The two Honda dealerships I worked with on my Insight were as best, incompetent in car preparation or solving a mechanical problem. So such experience at Koons I am very pleased to report. Simply put, Koons sales and service do good work. More
This is our 8th purchase from Koons from our family. Nice to deal with. Great follow up. Can we get a few free oil changes for our new Honda since we do not live in the state where we purchased our new Hond to deal with. Great follow up. Can we get a few free oil changes for our new Honda since we do not live in the state where we purchased our new Honda from? The sale was unusual since we are in North Carolina but baulk the details were handled very well. We are very pleased with our new Honda and plan to go cross country. More
Durete Thompson is the best person to work with. I can't say enough good things about her. I would reccomend her to anyone looking for a new Honda. I was glad I took the time to get it right. I'm sure to be say enough good things about her. I would reccomend her to anyone looking for a new Honda. I was glad I took the time to get it right. I'm sure to be back the next time I'm ready for a new car. Arthur More
This is our 23rd vehicle on our insurance policy over 23 years of marriage. My wife and I have bought some cars and motorcycles over the years and the experience of buying our 2011 Ridgeline at Koons Honda years of marriage. My wife and I have bought some cars and motorcycles over the years and the experience of buying our 2011 Ridgeline at Koons Honda was the best we have ever had. The team of Mike and James really met all of our demands and exceeded our expectations. Highly recommend. More
This is the 6th or 7th vehicle that we have purchased from this dealer! They continue to be interested in "What will best satisfy this customer's needs" - not in what will generate the best "point in tim from this dealer! They continue to be interested in "What will best satisfy this customer's needs" - not in what will generate the best "point in time" profit! We have visited other dealers - even a few that we would advertise against. Koons of Manassas keeps us coming back with a novel "old time" approach - Take care of the customer and they will take care of you! More
Staff was courteous and friendly from the start. Even though my wife and I came in at a late hour to view car options, we felt welcome. We were not hassled to buy a car here and they were there to help though my wife and I came in at a late hour to view car options, we felt welcome. We were not hassled to buy a car here and they were there to help us with different financing options. I will definitely return to buy another car from this dealership. More
Sales associate, Sunny Hague was great as well his Manager. The whole sale was fast and easy! This is the third car we bought from Koon's of Manassas and we are going...to continue to be their costume Manager. The whole sale was fast and easy! This is the third car we bought from Koon's of Manassas and we are going...to continue to be their costumer for ever!!!! Our trade, Honda Fit 2008, was appraised properly and the new Honda Accord 2010 EX-L V6 was priced properly as well. We took advantage of the low finance offer and we left with a great car and a pleasant evening at Koons of Manassas! Thanks Sunny and team!! More
The customer service was the best I had ever received and I continued to receive superior customer service through the entire process. I was able to go in and let Jeremy know exactly what I wanted in terms o I continued to receive superior customer service through the entire process. I was able to go in and let Jeremy know exactly what I wanted in terms of a car and the payment that I was hoping to achieve and he made sure that all of my needs were met. By far, the best experience I have had while buying a new car! More