Joyce Koons Honda
Manassas, VA
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2,998 Reviews of Joyce Koons Honda
Koons Honda Service is great, the manager, the service advisors, and the mechanics are honest. I have had my Honda's serviced there for years and I wouldn't go anywhere else. advisors, and the mechanics are honest. I have had my Honda's serviced there for years and I wouldn't go anywhere else. More
When I brought my car in, I had questions about the brake pads and tires. The service department did an inspection and was able to identify the real problems and were able to provide me with a discount for pads and tires. The service department did an inspection and was able to identify the real problems and were able to provide me with a discount for the services. More
Excellent service. Politely explain the service to be done. Job well done. Also, the complimentary car wish is nice. Even sometimes it takes a while to finish the job, they always explain me. done. Job well done. Also, the complimentary car wish is nice. Even sometimes it takes a while to finish the job, they always explain me. More
Request for an appointment was easy. My request was acknowledged with a quick reply. Service was speedy. The job was completed much earlier than promised and the price was great. Coupon was good idea. acknowledged with a quick reply. Service was speedy. The job was completed much earlier than promised and the price was great. Coupon was good idea. I think your people were honest. They gained my trust and I will be coming back. Please keep up the good work. More
Ralph does a great job of helping customers with getting their vehicles serviced. He treats the customer right and always is very considerate. Everyone I met during my visit was courteous and attentive. their vehicles serviced. He treats the customer right and always is very considerate. Everyone I met during my visit was courteous and attentive. More
All my service is done at this dealership...always. Oil change, service check up, tire rotation, you name it's done there. Left my car at 7:30 AM called Al at 1:15 since I had not heard from him and he to change, service check up, tire rotation, you name it's done there. Left my car at 7:30 AM called Al at 1:15 since I had not heard from him and he told me no one had touched my car yet and he would call me later. i arrive at 3:15 (never got a call from Al) and my car completed the oil change but still needed to be seen for whatever else I had going on. If i had "waited" my car more than likely would have been done in 2 hours yet it took from 7:30-4:30. The one good thing was that the Manager let me use a coupon that I had left at home as long as I called home to get the "code." Also, when i had a question about the service Kevin came out calmly and explained it to me in full detail. I left leaving the dealership with this thought, "Note to self...next time ask for Jeff or kevin." More
I have had this car just over a week and I love it. It has everything I need and it is a pleasure to drive! I'm hoping the service department's services are as good as the sales department! has everything I need and it is a pleasure to drive! I'm hoping the service department's services are as good as the sales department! More
I rate this dealership as great for many reasons than I can type. They helped me and my fiance get out of 3 vehicles that have been causing us nothing but troubles one of which we were upside down on about can type. They helped me and my fiance get out of 3 vehicles that have been causing us nothing but troubles one of which we were upside down on about 10k! We both got into brand new 2011 honda civics and are no longer upside down! I would recommend this dealership to anyone looking for a new or used car! Great service! and they are really willing to work with you! Thanks guys! More
I like coming for service even though I don't live or work close-by. The service techs are very thorough and take the time to inspect the car thoroughly. I always know that the vehicle will be safe and work close-by. The service techs are very thorough and take the time to inspect the car thoroughly. I always know that the vehicle will be safe and run well after I leave. I also find their prices competitive given the quality of their service. The service team always takes the time to discuss their recommendations and talk about options with you. More
Our experience at Joyce Koons Honda was outstanding as always. This is our fourth car purchase from them, and we will continue to buy from them. The staff is exceptionally helpful and knowledgeable. Th always. This is our fourth car purchase from them, and we will continue to buy from them. The staff is exceptionally helpful and knowledgeable. The entire purchase process was smooth, from the test drive to the financing. Joyce Koons Honda is an excellent dealership and we do recommend it to our friends in the market for a Honda (or GMC/Buick). More