Joyce Koons Honda

I actually enjoyed my time at the Honda service department. While waiting for my vehicle I was able to relax in the lounge, catch up on the news on tv and enjoy a cup of tea. The service was quick, department. While waiting for my vehicle I was able to relax in the lounge, catch up on the news on tv and enjoy a cup of tea. The service was quick, the costs and concerns all explained thoroughly and I never felt pressured to spend more than I had anticipated for my basic oil change. The bonus was having my car washed before I left! Great experience. More

Everyone was most friendly and helpful. They had answers to all my questions about the vehicle. The entire process went smoothly and didn't take very long. to all my questions about the vehicle. The entire process went smoothly and didn't take very long. More

Leased new Honda Odyssey on 02/06/13. Was very pleased with the quality of service and customer satisfaction priority attitude provided by in specific 2 of the employees dealt with - Arkeem Dennis and Pet with the quality of service and customer satisfaction priority attitude provided by in specific 2 of the employees dealt with - Arkeem Dennis and Peter Stohlman. Both of them were extremely professional, customer caring and went above and beyond to get our business and ensure our happiness. We are Honda car owner for over 18 years now. This was the first time that we used this dealership. So far we were using Fairfax Honda for all of our automobile needs and from last several years we were going through so unpleasant experience with them that I had to call the corporate to express my concerns about the delaership and were almost at a point of considering purchase of different brand car. Our experience with Arkeem and Peter has revitalized our trust and loyalty to honda and is definitely attributed to the excellence of service provided by Arkeem and Peter. Thanks to both of them and koons honda is lucky to have employees like them. More

I highly recommend to buy your car with William. He is professional, friendly, and went above and beyond to make sure I was comfortable with the car I wanted to buy. A month after my purchase, he called m professional, friendly, and went above and beyond to make sure I was comfortable with the car I wanted to buy. A month after my purchase, he called me to see how everything was going with my car. More

Exceptional experience, customer service, and price thanks to Steve Hughes and Kim Bencivenga. I have been dealing with them for years and 3 vehicles; new and used. Highly recommend Joyce Koons Honda thanks to Steve Hughes and Kim Bencivenga. I have been dealing with them for years and 3 vehicles; new and used. Highly recommend Joyce Koons Honda! More

Straight five star goes to Mr Dipak Regmi who helped me to get the car that fits my needs. i am a first time new car buyer. People says buying a car is a big hassle and stressful but this does not applies to get the car that fits my needs. i am a first time new car buyer. People says buying a car is a big hassle and stressful but this does not applies to this place. This is a real place and real people to do business with. Very professional sales person, friendly, no pressure at all, knew what exactly I wanted. i was treated as a family member not as a customer. i love my car . Thanks again. It was my pleasure to do business with Mr Dipak. More

I appreciate the prompt, but not pushy email response from Ahmed when I initially inquired about a certified, pre-owned civic hybrid. You'd be surprised how many companies do not follow up on inquiries. from Ahmed when I initially inquired about a certified, pre-owned civic hybrid. You'd be surprised how many companies do not follow up on inquiries. Josh did a great job and remained attentive, even when I kept him late. Very satisfied with my experience and purchase. More

My Review of Joyce Koons Honda: Chad My Review of Joyce Koons Honda: Chad Cabrera,Subi.Gosh,Jordan.Klein and Eddy was very helpful in getting the exact car in the color that I wanted and My Review of Joyce Koons Honda: Chad Cabrera,Subi.Gosh,Jordan.Klein and Eddy was very helpful in getting the exact car in the color that I wanted and they ware very professional and provided me a great value to my trade in. I would recommend Chad to anyone in the market for a new car. 5 Star dealer More

Losing the key to my 2010 Insight during a chaotic family reunion was a bitter pill, expecially when I found out it would cost $300 to replace. I put it off replacing it for the longest time because of the e reunion was a bitter pill, expecially when I found out it would cost $300 to replace. I put it off replacing it for the longest time because of the expense. But once I committed to doing it, the friendly approach of Brad at Koons mad the medicine easier to take. It took half the time, and they washed my car! Now everything looks brighter. More

I had to run in for service this last time for both cars in fairly rapid succession. The first one was for tires all around and a service call and the second one was oil change, new battery and service che in fairly rapid succession. The first one was for tires all around and a service call and the second one was oil change, new battery and service checking. Outstanding service. I have been doing business with these folks for 10 plus years and would have purchased this last CR-V from them except they did not have one in stock when I HAD to have it. As it was, I had the service arrangement shifted to them as a preference. I have always had super service and the very best of support from Mr. Carroll and company. NEVER disappointed with their help. Best dealer I have ever dealt with and I have known a large number of dealers before them. On time, on cost or better and superb workmanship. More