Joyce Koons Honda

I have taken my Honda CRV for service several times and the crew have always been very helpful. I usually take it in early in the morning and wait for service and Ralph has helped me on a number of occasi the crew have always been very helpful. I usually take it in early in the morning and wait for service and Ralph has helped me on a number of occasions. I do recommend getting your vehicle serviced here. More

Josh Serrano made the car shopping experience a wonderful one. I was so pleased that he wasn't one that was pushy and aggressive rather he gave me space to think about my purchase. He was extremely knowledga one. I was so pleased that he wasn't one that was pushy and aggressive rather he gave me space to think about my purchase. He was extremely knowledgable about the product he was selling. He was courteous and friendly. Josh worked hard at getting me the price that was comfortable and worked within my budget. I'm so glad he was the sales person that assisted me with this process. I would definitely want Josh to help me again if I needed another vehicle. More

Checked out a lot of dealers via the internet and JoyceKoons had the best price right of the bat. Many other dealers gave me the run around but JoyceKoons were straight shooters. The were able to g JoyceKoons had the best price right of the bat. Many other dealers gave me the run around but JoyceKoons were straight shooters. The were able to get me my new CRV (wanted a certain color) from another dealer who priced it much higher. Very happy I found JoyceKoons. Great job. More

My husband and I met with Ronnie to finalize purchase of our 2010 Honda Accord. Ronnie displayed the utmost professionalism, while making us feel at ease. He worked diligently to get us a good deal, and dis our 2010 Honda Accord. Ronnie displayed the utmost professionalism, while making us feel at ease. He worked diligently to get us a good deal, and displayed a very trusting. We are very grateful to him and thank God that people like him are in your employ. God Bless you Ronnie More

My wife and I leased a 2013 Pilot this past weekend. It was our second lease from Joyce Koons Honda as we traded in our 2010 Odyssey. We are extremely satisfied with Joyce Koons customer service including was our second lease from Joyce Koons Honda as we traded in our 2010 Odyssey. We are extremely satisfied with Joyce Koons customer service including the sales and service departments. Regarding our purchase of the Pilot this weekend, Dipak Regmi provided outstanding customer service. I am the first to admit that I can be a "demanding" customer. Dipak was always pleasant, polite, knowledgable, and supportive of our needs. We visited other Honda dealerships in the area but none of them matched up to the service we received from Joyce Koons. We will be recommending Joyce Koons to our family and friends, and we will be a return customer mainly due to outstanding professionals like Dipak Regmi. More

The reason for an OK rating is I am a platinum member which is suppose to get discounts as well as the vehicle is suppose to be washed. When dropping off the vehicle we showed the service writer our pla which is suppose to get discounts as well as the vehicle is suppose to be washed. When dropping off the vehicle we showed the service writer our platinum key chain when we went to pick up the vehicle and pay for the service the price was full price it was not the platinum discounted price. When asking the cashier why it was not the platinum price she stated that it was not written up showing that we are platinum members. When I told the cashier we were platinum members she asked to see the key chain which I told her was in the car they were servicing, she made seem like she was doing me a favor by giving me the discount without seeing the key chain and started to lecture me on the process of dropping of the vehicle. I have to think that my name is in their system as a platinum member so why she had to be rude I do not know. When the vehicle was brought from the back it was not washed, since this was my first service since purchasing the vehicle I hope this was a one time event if not I will consider if the money spent for platinum membership was worth it and if taking the vehicle back to this dealer is the right thing to do. More

As I have encountered on all of my previous visits to this firm's service dept., I recieved excellant service from a truly friendly staff. I highly recommend this car dealership's service dept. this firm's service dept., I recieved excellant service from a truly friendly staff. I highly recommend this car dealership's service dept. More

I forgot to bring my coupons with me. When I called the next day, Joe was so nice and gave me credit for the coupons. This was really great, and unexpected. Thank you! I will definitely be bringing my next day, Joe was so nice and gave me credit for the coupons. This was really great, and unexpected. Thank you! I will definitely be bringing my car back to Koons Honda. More

I was able yo make and keep an appointment and so my time was very efficiently spend there. Thew hand off from Tony to Ralph was flawless. They only did what was necessary at 30k miles and kept the cost affo was very efficiently spend there. Thew hand off from Tony to Ralph was flawless. They only did what was necessary at 30k miles and kept the cost affordable. I love my Honda and everything about Koon's. Great job! More

In terms of a buying experience I felt I was treated fairly and paid a fair price for the vehicle. In terms of the vehicle I purchased (Accord V6) I am extremely satisfied. I love the standard feature fairly and paid a fair price for the vehicle. In terms of the vehicle I purchased (Accord V6) I am extremely satisfied. I love the standard features in the car. It handles well and gets excellent gas mileage. More