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Joyce Koons Honda

Manassas, VA

4.8
3,017 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,017 Reviews of Joyce Koons Honda

April 15, 2013

We just bought a 2013 Honda Accord with the assistance of Mr Dennis. We found him to be very knowledgeable and frendly and would seek again his help for any future automotive needs. More

by Cipriani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis
Apr 18, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. We will share this review with Arkeem and I will thank him for being so helpful during your experience. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 13, 2013

The Koons Honda service team in Manassas Virginia is first rate. They treat people with respect and never try to pressure you into services that you don't need. I have been very pleased with the excel More

by rkwingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne (shuttle driver), Roland Murphy
Apr 15, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. I will share this review with Wayne and the service team! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 13, 2013

The sales person, Arkeem, was friendly, informative, and patiently explained all the features and was interested in understanding our needs and recommending solutions rather than trying to shove something t More

by RavishKumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2013 -

Joyce Koons Honda responded

Thank you for posting a review on DealerRater. I am so pleased that Arkeem provided you with all the information you needed while deciding to purchase a new car. Thank you for your business and your referrals. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 13, 2013

We purchased a car from Joyce Koons Honda today, and it was the best experience my husband and I have ever had at a dealership before. From the no haggle, no pressure sales approach to the knowledgeable an More

by My2Sons2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Barbe
Apr 15, 2013 -

Joyce Koons Honda responded

Thank you for taking the time to review our dealership on DealerRater. I am so proud of my staff for providing you with the best experience in a car dealership! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 11, 2013

Koon's Honda always takes great care of myself & my Honda Fit. My only suggestion is to offer loyal customers, as myself, discounts on services that we routinely have done at Koon's. To be honest, More

by cjmiller14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. We are so glad that our staff has taken such great care of you! I also want to thank you for your suggestion; we do offer coupons on our website and through our eNewsletter that is sent out each month. If you are not signed up for the eNewsletter you can email our executive assistant, Jenna Foley at JFoley1@JoyceKoons.com, to be added. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 08, 2013

The service department has excellent customer service. Their repairs are done quick and the work is quality. It is always a pleasure to do business with the service department. I wouldn't take my care a More

by mcmcdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shade
Apr 09, 2013 -

Joyce Koons Honda responded

Thank you for taking the time to review our dealership on DealerRater. I am so pleased that your experience with us has been enjoyable. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 08, 2013

Very great customer service, left with a smile on my face. I will definitely always go back for service at this dealership. Will recommend also More

by Soccerboi10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Apr 11, 2013 -

Joyce Koons Honda responded

Thank you for taking the time to review our dealership on DealerRater. I am so pleased that you were satisfied with your service and we look forward to putting a smile on your face again! Thank you for your business. –Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 05, 2013

I am always pleased with my service at Koons, from the Service Advisor to the technicians. I had an oil change recently and some other service work done, and with the 2 new rear tires I purchased, my cos More

by jhouston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. We appreciate your business and your input on our pricing. Please keep an eye out for our coupons on our website and our eNewsletter that has coupons as well. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 03, 2013

Had a problem with my Accord turning over very slowly first thing in the morning. Took it to your service department and they tried it when I first broughtit in and the problem did not surface. They k More

by Monroe36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2013 -

Joyce Koons Honda responded

Thank you for taking the time to review our dealership on DealerRater. I am happy that our service department was able to find the issue with your car and repair to your satisfaction. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

March 30, 2013

Our family has always steamed clear of dealerships for routine service for fear of overcharging. That was until going to Koons Honda. They have been wonderful in their service, pricing, and demeanor of More

by Jackandwillsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2013 -

Joyce Koons Honda responded

Thank you for rating our dealership on DealerRater. I am so pleased that you have decided to give dealerships a second chance! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

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