Joyce Koons Honda

Scheduled maintenance with annual state safety inspection It has been almost two years since I purchased my Honda from Joyce Koons and my every interaction with this organization has been praiseworthy. Their It has been almost two years since I purchased my Honda from Joyce Koons and my every interaction with this organization has been praiseworthy. Their personnel are friendly and courteous which puts their customers at ease. They take the time to explain whatever needs to be done and listen patiently as we ask the kind of questions you would expect from a non-mechanic. When I leave their lot, I am always confident that my vehicle is in top-notch condition and safe to drive until the next maintenance cycle comes due. Regards, Ed McManus More

Excellent Service Wonderful service. Price negotiation was quick (i did research before on OTD prices). There were not pushy in buying any accessories or warranties. Wonderful service. Price negotiation was quick (i did research before on OTD prices). There were not pushy in buying any accessories or warranties. Thank you!! More

Wonderful service This place is the best! The service people are wonderful, thorough, and very thoughtful. They took their time to come out and explain everything that This place is the best! The service people are wonderful, thorough, and very thoughtful. They took their time to come out and explain everything that was going on with my vehicle. Kudos to the manager, Mike Clancy, and to the service advisor, Joe. I will be back! More

Quick service! Had an open recall issue on my vehicle that I could not have handled while it was overseas. They said it could take two hours, but they had it co Had an open recall issue on my vehicle that I could not have handled while it was overseas. They said it could take two hours, but they had it completed in a little over an hour after they took the keys. More

2015 Honda Odyssey Salesman was knowledgeable and courteous. Price negotiation was hassle free and turning point in the buying process. The dealer offered lifetime warra Salesman was knowledgeable and courteous. Price negotiation was hassle free and turning point in the buying process. The dealer offered lifetime warranty on engine and powertrain, which also gave us the peace of mind. More

Very satisfied so far. We bought our Honda CR-V from this dealership and I've been bringing it there for servicing even though we now live in Leesburg VA which makes it a bi We bought our Honda CR-V from this dealership and I've been bringing it there for servicing even though we now live in Leesburg VA which makes it a bit of a trek. Service has been great though so I will most likely continue to go there. More

Excellent Service The only reason this isn't a 5-star review, is that we had to make a return trip for a sneaky problem that was mis-diagnosed. Got it the second time The only reason this isn't a 5-star review, is that we had to make a return trip for a sneaky problem that was mis-diagnosed. Got it the second time, great service rep, fast service. More

Quick and easy This car deal was unusually fast, fair, and friendly. I would happily recommend the dealership to anyone. Koons did not disappoint. You won't be disap This car deal was unusually fast, fair, and friendly. I would happily recommend the dealership to anyone. Koons did not disappoint. You won't be disappointed either. More

service As always Kelly got care of my care in a timely manner, he is very professional and always nice. I am very happy to come to him for my care services n As always Kelly got care of my care in a timely manner, he is very professional and always nice. I am very happy to come to him for my care services needs. More

Very good overall experience We were very happy with our experience at Joyce koons Honda and will be coming back there for other vehicles. Very good price negotiation compared to We were very happy with our experience at Joyce koons Honda and will be coming back there for other vehicles. Very good price negotiation compared to other dealerships. We did not rate the "Quality of Work" because we haven't had any work done on the vehicle. More