Joyce Koons Honda

2015 Honda Pilot My recent experience at Joyce Koons Honda was great! We were shopping for a 2015 Pilot . Our sales rep Mansour was very helpful in getting us a deal w My recent experience at Joyce Koons Honda was great! We were shopping for a 2015 Pilot . Our sales rep Mansour was very helpful in getting us a deal we liked. We definitely would shop there again. More

Solid Dealership I just moved to VA and took my Colorado Honda Odyssey in for maintenance, they did an excellent job, didn't try to sell me anything I didn't need and I just moved to VA and took my Colorado Honda Odyssey in for maintenance, they did an excellent job, didn't try to sell me anything I didn't need and completed the work early, very solid work. While my wife and I were there we looked at a new Accord Touring Hybrid and were impressed with our Salesman Daniel, his enthusiasm, and honesty. We test drove it, not intending to buy but decided to buy based on the test drive, beautiful car and honesty and integrity of Daniel. Some folks will invariably have a bad experience, but in three visits to this dealership I would recommend them. And BTW, if you have a bad experience and provide no details and do NOT talk to their management I am skeptical in taking your complaint as valid. Always give people the chance to make it right before dropping bad reviews with zero detail.... Try Koons Honda, I would do business there again. More

Outstanding Dealership We purchased our Honda Accord at Joyce Koon's Honda and have had it serviced since purchasing it. The service and care has been outstanding and we wi We purchased our Honda Accord at Joyce Koon's Honda and have had it serviced since purchasing it. The service and care has been outstanding and we will continue to have our vehicle serviced there. More

Actually talked me out of work! I had had another repair company suggest I needed two new tires ($338) and new shocks front & back ($1,600). My Koons folks said I could get a bit m I had had another repair company suggest I needed two new tires ($338) and new shocks front & back ($1,600). My Koons folks said I could get a bit more wear out of my tires, which they would eventually replace for $320, and much more wear out of my shocks. I like that kind of honesty!!! More

Repair CD player on myu 2010 Honda Accord V6 The worked performed performed both at drop off to remove the CD player and to reinstall it was excellent. A bit lengthy due to clearance with the wra The worked performed performed both at drop off to remove the CD player and to reinstall it was excellent. A bit lengthy due to clearance with the wrap around insurance purchased at the time I bought the car at Rick Case Honda in Weston,FL but that was not under your control. Service Advisor Tony Pevich was a joy to work with !! I still have not received my CDs in the original CD player !! More

Great experience !! I had a great experience at Joyce Koons in Manassas. The staff were friendly and helpful. I ended up with a Honda pilot- which I love. Dipak , walked I had a great experience at Joyce Koons in Manassas. The staff were friendly and helpful. I ended up with a Honda pilot- which I love. Dipak , walked me through all if my options and the Pilot was the right choice for my family. Thank you everyone at Joyce Koons for making what can be an arduous experience, a really awesome one. I look forward to a great ongoing relationship! Thank you!! More

They were available when I needed them even without an appt. I had a flat tire and went to Koon's to have it repaired. I didn't have an appointment, but they were as helpful as if I did have an appt. I asked if I had a flat tire and went to Koon's to have it repaired. I didn't have an appointment, but they were as helpful as if I did have an appt. I asked if it were possible to have the oil changed, also. I knew they were very busy, and said so, but they accommodated me. Thank you, Koon's! More

Melissa haywood I have been using this dealership for almost 12 yrs, I dealt with almost if not All the service staff, this is the first time I dealt with Melissa, I have been using this dealership for almost 12 yrs, I dealt with almost if not All the service staff, this is the first time I dealt with Melissa,I am glad I did, not that other Service staff are not good,but what I found from Melissa her professional way of explaining What is need to be done on my vehicle with no pressure for me to comply with her recommendation, What I like about Melissa is her attitude and her easy smile when she explain to me the outcome of the service needed,I assured her that I will ask for her whenever any of my 4 Hondas I own needs service More

Always pleasant, courteous staff. They are very helpful. Always pleasant and courteous Staff; they are helpful and professional. Fast, friendly service. They are willing to offer suggestions and advice on se Always pleasant and courteous Staff; they are helpful and professional. Fast, friendly service. They are willing to offer suggestions and advice on service for my car that is needed. More