
Joyce Koons Honda
Manassas, VA
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3,007 Reviews of Joyce Koons Honda
Johanna is outstanding Johanna was truly a pleasure to work with when looking for a honda. Upfront, honest, and well spoken. She is confident and knows the product line very Johanna was truly a pleasure to work with when looking for a honda. Upfront, honest, and well spoken. She is confident and knows the product line very well. She also performed extremely well during the price negotiation phase. She was an excellent liaison between me and the sales manager and was able to present both sides well. I recommend her with enthusiasm and would ask for her by name if you are going to Joyce Koons honda. More
Excellent Service I just want to say what an easy and hassel free experience I had purchasing my vehicle here at Joyce Koons. Philip was very easy to work with and he h I just want to say what an easy and hassel free experience I had purchasing my vehicle here at Joyce Koons. Philip was very easy to work with and he had the car I was looking for ready to go for a test drive once I got there. The whole team there did a wonderful job with customer service. More
OK except for got to reset service reminder on oil change this is the second time I have had to return to the dealship after having service done. first time they forgot to put the new inspection sticker on th this is the second time I have had to return to the dealship after having service done. first time they forgot to put the new inspection sticker on this time they forgot to reset the service reminder after the oil change (still on 30%) I have not gone back yet as I have not heard from them on this second issue. More
Best Honda Dealership in the Area! After a great deal of online research, visiting numerous dealerships, and test driving a lot of different cars, I knew that I was interested in one of After a great deal of online research, visiting numerous dealerships, and test driving a lot of different cars, I knew that I was interested in one of two different Honda models. I went into 3 Honda dealerships in NoVa (and called several others). Joyce Koons Honda was the only dealership where I didn't feel pressured. They simply provided me with information, encouraged me to test drive as much as I wanted and educated me about their service program. Seems to me like they are concerned with keeping you happy and returning as a life-long customer as you transition from car-to-car as opposed to other dealerships that prioritize getting the one time sale from you. Many of the sales people I dealt with at other dealerships were ignorant about their maintenance programs and warranties and they were downright obnoxious! ("What's keeping you from buying this car TODAY?" What do I have to do to get your to buy TODAY?" "Well, if you don't buy today, the car will probably be gone when you come back.") If you're interested in a Honda, I would strongly encourage you to go to Joyce Koons Honda for their no-haggle policy, professionalism, excellent customer service philosophy and their wonderful maintenance program (lifetime free oil & filter changes, lifetime powertrain warranty...). They offered me the lowest sales price I could find, but I wanted to buy from them anyway because I trust them to take good care my car over time and treat me with respect. More
I would purchase another vehicle from them in a heartbeat! My experience purchasing my new vehicle could not have been any better. Mansour Assadpour explained everything and answered each and everyone of my n My experience purchasing my new vehicle could not have been any better. Mansour Assadpour explained everything and answered each and everyone of my numerous questions! More
Smooth and Easy Experience Straightforward and honest! Kebir and his sales manager were absolutely straight up! This was not the case at a different Honda dealership. I actuall Straightforward and honest! Kebir and his sales manager were absolutely straight up! This was not the case at a different Honda dealership. I actually enjoyed the experience at Joyce Koons. This transaction started when I was looking for one type of Honda Accord Touring Hybrid, with a specific color and interior. Joyce Koons had the only Accord Touring Hybrid that met my entire search criteria in Northern Virginia! The Hybrid runs absolutely great and is a smooth ride...and the gas mileage is incredible. I'm impressed with the vehicle and the staff of Joyce Koons. There was no deception and honesty was the order of the transaction. John of Finance made things very smooth and efficient with the paperwork needed. John answered all the questions I had with the Finance end of the deal. I enjoyed spending some time with Kebir both in person and via phone, it felt like he was family! I will definitely go back to Joyce Koons. More
A wonderful experience We had a very good experience while buying our new car. The staff were courteous and knowledgeable. We felt that the Ahmed worked with us to find wh We had a very good experience while buying our new car. The staff were courteous and knowledgeable. We felt that the Ahmed worked with us to find what we wanted and didn't try to pressure us into anything we didn't need. A very pleasant, non-stressful experience. More
4th Car I've Leased/Bought by this dealership Outstanding service! Usually buying a car takes all day, but I went online, set up my appointment and Kabir greeted me ready to show me a car! He wasn Outstanding service! Usually buying a car takes all day, but I went online, set up my appointment and Kabir greeted me ready to show me a car! He wasn't pushy, and answered all my questions. Once again, I leased a car from Joyce Koons - they are the best!! More
They were simply amazing! My sales guy Ahmed and finance tim Walter I believe we're very generous. They made me feel very comfortable and they were just simply amazing! My sales guy Ahmed and finance tim Walter I believe we're very generous. They made me feel very comfortable and they were just simply amazing! More
Great car buying experience. I had a great car buying experience and there was no pressure that once I was in the door that I had to buy the car from Joyce Koons Honda. Daniel is I had a great car buying experience and there was no pressure that once I was in the door that I had to buy the car from Joyce Koons Honda. Daniel is a nice and sincere guy who showed us all the vehicles that we wanted to see and test drive, and the outside temperature was around 100 degrees. Thank you Daniel and Joyce Koons Honda for making this a awesome car buying experience. Rakesh More