Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joyce Koons Honda
Manassas, VA
3,007 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
3,007 Reviews of Joyce Koons Honda
August 26, 2015
Excellent service They Always treat you like family and are very friendly and helpful. They refer to me as bob m brother. They provide excellent service and I have been They Always treat you like family and are very friendly and helpful. They refer to me as bob m brother. They provide excellent service and I have been going her for almost 7 years now. More
by Hamid
Employees Worked With
Paul McDonald, Bob Miner, Tony Nguyen
August 23, 2015
Great service at Joynce Koons Honda I have been taking my Honda Pilot to Joyce Koons Honda service since I bought it in 2011. The service team is the best, most professional team I have I have been taking my Honda Pilot to Joyce Koons Honda service since I bought it in 2011. The service team is the best, most professional team I have ever taken my cars too. I have owned many makes and modes of vehicles since 1991 and none of the service teams compare to Joyce Koons Honda. Keep up the great work. More
by vadehaven
Employees Worked With
Melissa Moon
August 22, 2015
Outstanding services, friendly, honestly, reasonable price, very good customer services, need to sped up a little bit so everything in future will be perfect. T services, friendly, honestly, reasonable price, very good customer services, need to sped up a little bit so everything in future will be perfect. That is all More
by pilotforever
Employees Worked With
Brad Burch, Tony Pekich, Chris Shade, Dayonna Newman, Melissa Moon, Heather Weyforth, Thomas Johnson
August 20, 2015
Great experience. Could not ask for a better experience. Everyone was courteous and helpful. Chris shade was outstanding Service on my ridgeline was prompt and the qu Could not ask for a better experience. Everyone was courteous and helpful. Chris shade was outstanding Service on my ridgeline was prompt and the quality of work was excellent. More
by SPG
Employees Worked With
Chris Shade
August 20, 2015
Routine servce visit. The service was excellent, and the representative was very knowledgeable and courteous. One thing of note, my cabin-air filter was changed at my req The service was excellent, and the representative was very knowledgeable and courteous. One thing of note, my cabin-air filter was changed at my request and as part of the service they sprayed the air passage with disinfectant. The disinfectant smelled like one of those little urinal cakes. Consequently, my very clean car smelled like a urinal for about three or four days. That does not detract from the excellent service, but they need to change disinfectant brands. More
by CUSTOMER
Employees Worked With
Karen Huntington
August 18, 2015
Service for Honda The Honda Dealer gave me good service and got discount, which made it easier for me. I will recommend the Honda Dealer for any of car service. Thanks The Honda Dealer gave me good service and got discount, which made it easier for me. I will recommend the Honda Dealer for any of car service. Thanks More
by byhisgrace12
August 18, 2015
Buying Experience Initial buying experience was fine - but sales team and sales manager lost my title to existing car - asked six times for it back with no response unt Initial buying experience was fine - but sales team and sales manager lost my title to existing car - asked six times for it back with no response until after I signed all of the paper work for the new vehicle. Bottom-line they new they had lost the paper work and didn't want to fess up until the deal was closed. Now do not have my registration for my 2014 Silverado which they used to build the paperwork for my new 2015 Honda Accord (no trade in - cash deal). So now I'm on my own getting new inspections and registration for my truck. Coons will not return phone calls or emails. What started off as a decent expeierence would now not recommend in the future. More
by T
Employees Worked With
Kevin Kwak, John Ortiz
August 15, 2015
Customers for years-2 cars We have been going there for yrs--08 Civic SI and 13 Fit. Always had no real issues being serviced for a scheduled or spur of the moment service. Ti We have been going there for yrs--08 Civic SI and 13 Fit. Always had no real issues being serviced for a scheduled or spur of the moment service. Till this last time, the 08 Civic's driver side visor was cracking and asked to get it replaced. They would need to order-no worries since came in the next day. We hesitated saying make sure driver's side! Alas, part came in and passenger visor it was. Wasted gas and time to have it reordered correctly. We received the part and it was repaired. Yet no additional discount for this 2nd trip. What precipitated the visit was continued low air tire pressure light coming on. This was the 2nd visit for this issue. Turned out to be a sensor issue upon closer inspection. This coupled with the visor rates our 3 star rating for now. The Fit is too new other than getting free oil changes. More
by maxxgoon
August 15, 2015
Excellent Service Had the pleasure of working with Hari (our salesman). No pressure, no hassle, very knowledgeable of the product being shown (Odyssey). I had a Pilot Had the pleasure of working with Hari (our salesman). No pressure, no hassle, very knowledgeable of the product being shown (Odyssey). I had a Pilot ordered with another Honda dealer but Hari worked to get me a really good deal on the Odyssey instead...very happy I ended up going with Koons Honda in Manassas, the Odyssey and our salesman Hari. Will definitely recommend Koons Honda to family and friends. More
by HappyHondaOwner
Employees Worked With
Hari Darshan
August 14, 2015
Love the Dealerships and the my Salesman Before I went inside the show room, there was someone greeted us. Then there is a salesman named Dipak I don't remember his last name, he was exceptio Before I went inside the show room, there was someone greeted us. Then there is a salesman named Dipak I don't remember his last name, he was exceptional salesperson (I hope I use the correct word to describe him), he shown us many vehicles and test drove the vehicles. He went back and forth trying to get the keys for to test drive the cars and I asked him if he was tired and he said no; I know was tired because I was walking towards the front and the back of the dear to look at cars. DiPak was a terrific and an excellent salesman. More
by Suzy
Employees Worked With
Tim Rowan, Dipak Regmi
