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Joyce Koons Honda
Manassas, VA
3,007 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,007 Reviews of Joyce Koons Honda
September 26, 2015
Mark Ross Excellete service Very pleased with my experience and my purchase of my 2015 Accord, Sales Rep Mark Ross very professional and straight forward and upfront since minute Very pleased with my experience and my purchase of my 2015 Accord, Sales Rep Mark Ross very professional and straight forward and upfront since minute 1, definitely will recommend. Clear as they come, listens to your needs and helps you find what best fits you, everything was smooth and does his best to help out during negotiations, If ever in the need of a new Honda with do business again with Mark.. I recommend everyone to see him, if he can't help you, no one can. More
by Jhdz
Employees Worked With
Bianca Robles
September 25, 2015
honda service I just had my Honda Accord serviced: oil change, tire rotation, inspection. fix one electric plug. The people were friendly, and the service was com I just had my Honda Accord serviced: oil change, tire rotation, inspection. fix one electric plug. The people were friendly, and the service was completed quickly. It was a very pleasant experience as it always is at the Honda dealer. More
by 12aa34aa56aa
Employees Worked With
Thomas Johnson
September 25, 2015
Excellent Service I took my car in because the break was making a loud noise. Karen was able to slip me into an open slot and less than two hours later she and her team I took my car in because the break was making a loud noise. Karen was able to slip me into an open slot and less than two hours later she and her team fixed it and all is well again. She also made sure that her tech checked around to make sure that there weren't any other issues. Nothing else to worry about but made suggestions to keep an eye on possible future maintenance that might be needed. Definitely appreciated the heads-up and not try to sell me more services that I didn't need yet. More
by SyStrat
Employees Worked With
Karen Huntington
September 23, 2015
Wonderful care buying experience Everyone I dealt with was very friendly and easy to work with. Gabi was very knowledgeable about the 2016 Honda Pilot. She knew more about the vehi Everyone I dealt with was very friendly and easy to work with. Gabi was very knowledgeable about the 2016 Honda Pilot. She knew more about the vehicle than all the other salesman I dealt with at other dealerships. More
by Sean88
Employees Worked With
John Ortiz
September 22, 2015
Chevy Curse Phil was an excellent salesman who gave me a lot of useful information on my new car! I truly enjoyed working with him, He was very helpful and did Phil was an excellent salesman who gave me a lot of useful information on my new car! I truly enjoyed working with him, He was very helpful and did not pressure us. Thanks Phil More
by john
Employees Worked With
Philip Marinakos
September 21, 2015
Great service - Anticipated my needs!! I took my 2005 Honda Odyssey to Joyce Koons Honda for some engine mounts. Before taking it in, I called about 5-6 different independent shops and surp I took my 2005 Honda Odyssey to Joyce Koons Honda for some engine mounts. Before taking it in, I called about 5-6 different independent shops and surprisingly, they all quoted me significantly higher. I was warmly greeted at the service bay, offered a loaner and he even checked for any open campaigns. There was one and he took care of that also. So far so good, and at this point, I would have given them 4 stars; however, here's what pushed it to 5 stars for me. The engine mounts prevented me from passing state safety inspection. As I was picking up the car, I realized that I never asked them to do a safety inspection. At this point, I figured I would have to take it back to the shop where I originally got the inspection done or wait longer at Koons to have inspection done again. I never asked them to but they anticipated my need and went ahead and conducted a safety inspection prior to me arriving to pick up the car. They had everything ready to go, and they didn't charge me for the inspection, which they very well could have. More
by gk1
Employees Worked With
Bob Miner
September 20, 2015
great service , profesional You seem to be very honest and give good advice, thank you.You,re work has bee of good quality and the work was done very fast. You seem to be very honest and give good advice, thank you.You,re work has bee of good quality and the work was done very fast. More
by jeff13jam
Employees Worked With
Tony Pekich
September 19, 2015
Awesome customer service Great service at this dealership it ended up all being covered under warranty which was a NICE surprise. Customer service A+++++++ Tony and Kelly who Great service at this dealership it ended up all being covered under warranty which was a NICE surprise. Customer service A+++++++ Tony and Kelly who I've dealt with on this past and previous occassions just great. More
by amydavies81
Employees Worked With
Tony Pekich
September 18, 2015
great service from Philipe the guy who sold the car Buying in joice koons was a great expierence but the most important wasthe costumer service Philipe was great aks for him if you want to get a great d Buying in joice koons was a great expierence but the most important wasthe costumer service Philipe was great aks for him if you want to get a great deal More
by francisco
Employees Worked With
Philip Marinakos
September 18, 2015
Will return for service Staff is always friendly, advises me on upcoming potential maintenance items, etc. I have never had an issue with their service department and will Staff is always friendly, advises me on upcoming potential maintenance items, etc. I have never had an issue with their service department and will return for future maintenance and purchases. More
by Bhagadorn
Employees Worked With
Melissa Moon
