Joyce Koons Honda

The sales Mr. Monsour is so helpful from day 1 to end of purchasing our vehicle. He's amazing employee. purchasing our vehicle. He's amazing employee. More

Great service and overall buying experience. CJ Zhu was outstanding. His knowledge of the features of my new HR-V made my shopping experience very pleasant. I would highly recommend him to anyone/everyone outstanding. His knowledge of the features of my new HR-V made my shopping experience very pleasant. I would highly recommend him to anyone/everyone looking for a great new car. More

Always a pleasent experience: the staff are welcoming and helpful, and the service time tends to be very quick. helpful, and the service time tends to be very quick. More

Always the same excellent service; explain service options; no pressure to commit. I heartily recommend Koons. options; no pressure to commit. I heartily recommend Koons. More

Bought Honda Accord in 2009.and have had it serviced excellent service and price costs excellent service and price costs More

I the concierge service. But was disappointed that for a simple oil change, they ended up keeping the car overnight. Fortunately I didn’t need the car at a specific time and was flexible. But when I had a simple oil change, they ended up keeping the car overnight. Fortunately I didn’t need the car at a specific time and was flexible. But when I had an appt and the picked up the car at lunch, I would have expected to get it back before closing that day. The service advisor did, however, communicate with me about progress and asked at closing whether they could return the car the next morning due to unavailability of concierge drivers, which I did say was OK. It just seemed to take longer than I expected for an oil change. More

Our experience with Koons Honda was wonderful from beginning to end. We searched all over the internet, including Carvana and other local car dealerships. Koons Honda had the best price and quality, a beginning to end. We searched all over the internet, including Carvana and other local car dealerships. Koons Honda had the best price and quality, and, their service was unmatched. We were tempted by the convenience of shopping online, but to have the service component with the purchasing decision all in one, it made our decision better in the long run. After the purchase we discovered that one of the USB ports in the van was malfunctioning. They told us to bring in the van and they replaced it free of charge. I recommend Koons most highly! More

I was provided good service and my changes in request were made readily and efficiently. were made readily and efficiently. More

The service department at Joyce Koons Honda is friendly. I always take my Accord to Joyce Koons for all scheduled maintenance. The staff is very helpful, provides a thorough report regarding required main I always take my Accord to Joyce Koons for all scheduled maintenance. The staff is very helpful, provides a thorough report regarding required maintenance, and delivers vehicle on time. More

When I purchased my Honda Pilot Touring model in 2013 the sales pitch was it came with a lifetime warrenty on the engine, transmission and rear end as long as I had it serviced there. I have always had it se sales pitch was it came with a lifetime warrenty on the engine, transmission and rear end as long as I had it serviced there. I have always had it serviced there, (oil, filters, etc). Imagine my shock when I was told that it now needs a ring job because of a fouled plug and the cost is $3600. Further more it isn't covered because I didn't buy my tires there. After years of satisfaction with the minor service visits, when comes time to stand behind your sales pitch, you worm your way out of it. I will not do business with Koons again, nor several of my family members who have traded there before. More