Joyce Koons Honda

When I purchased my Honda Pilot Touring model in 2013 the sales pitch was it came with a lifetime warrenty on the engine, transmission and rear end as long as I had it serviced there. I have always had it se sales pitch was it came with a lifetime warrenty on the engine, transmission and rear end as long as I had it serviced there. I have always had it serviced there, (oil, filters, etc). Imagine my shock when I was told that it now needs a ring job because of a fouled plug and the cost is $3600. Further more it isn't covered because I didn't buy my tires there. After years of satisfaction with the minor service visits, when comes time to stand behind your sales pitch, you worm your way out of it. I will not do business with Koons again, nor several of my family members who have traded there before. More

Oil change take 2 days, 2 o’clock today until 2 o’clock next days not call me back, then I make a call, They said sorry… next days not call me back, then I make a call, They said sorry… More

I only entrust the maintenance of my car to you.100% qualified. The very technical staff to recommend what my car need. Very professional in their treatment. The place quiet clean and comfortable qualified. The very technical staff to recommend what my car need. Very professional in their treatment. The place quiet clean and comfortable More

I always ask for Roland because I feel he is very honest about the service my car needs! about the service my car needs! More

Excellent service is why I bought 8 Hondas from Joyce Koons starting with a 1994 Accord and the latest a 2022 CRV. I will continue to buy Hondas from them. Koons starting with a 1994 Accord and the latest a 2022 CRV. I will continue to buy Hondas from them. More

I had a great service experience. I came in the day before Thanksgiving with a flat tire and Roland took care of me. He got my tire fixed and arranged for me to have a ride home to wait. I appreciate t before Thanksgiving with a flat tire and Roland took care of me. He got my tire fixed and arranged for me to have a ride home to wait. I appreciate the attentiveness to my needs despite the fact they were super busy that day. More

Excellent service provider. Service advisor is very knowledgeable as well. Estimated time is pretty accurate. Will visit again. knowledgeable as well. Estimated time is pretty accurate. Will visit again. More

I have been taking my 2007 Honda CRV to Joyce Koons Honda since 2007. Since Karen Huntington has been with the complany, I always schedule service with her. Karen always gives me a detailed assessment of wh since 2007. Since Karen Huntington has been with the complany, I always schedule service with her. Karen always gives me a detailed assessment of what is needed. Service is exceptional. I really appreciate Karen's help and expertise. Joyce Koons Honda is fortunate to have Karen for an employee. Thank you. More

Such important service during this pandemic to have my Honda Pilot picked up, serviced and returned. Tony called and gave me a full rundown on what was done and what I might want done in the future. Honda Pilot picked up, serviced and returned. Tony called and gave me a full rundown on what was done and what I might want done in the future. More

We had good experience with buying new Civic from Joyce Koons in July 2021. Their post-sales communications and included maintenance have been working great for us too. Koons in July 2021. Their post-sales communications and included maintenance have been working great for us too. More