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Joyce Honda - Service Center

Denville, NJ

4.6
2,468 Reviews

2,468 Reviews of Joyce Honda - Service Center

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March 07, 2025

Never before dealt with dealership recommending work on a 18 month old car with twenty thosand miles, no tire ware, no issues. The car was in for recall. Come to find out they are notorious for this. More

by RYTYDY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
Mar 07, 2025 -

Joyce Honda responded

Hi RYTDY3, We are grateful for your feedback. Customer treatment is our top priority, and we would like the opportunity to resolve any concerns you may have. Please contact the service department and ask for Service Manager Erik Matos. Your time is appreciated. Warm Regards, Erik Matos 973-361-1396 x399 erik_matos@joycehonda.com

March 06, 2025

Good good good good good good good good good good good good good good good More

by Jeffgordenlvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 04, 2025

Super service. Always listened to what you had to say and kept you up to on progress. Did exactly what they explained they would. More

by heybugg5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 03, 2025

Kayla (our salesperso) was great. She agreed to all the numbers prior to us arriving. As a result, the deal was very smooth. We really like our Honda CRV EX-L. More

by AFYASIN
Recommend Dealer
Yes
Employees Worked With
Kayla Palomino
March 03, 2025

The deal went very smoothly. Kayla (salesperson) was great, as were the other folks there. More

by AFYASIN
Recommend Dealer
Yes
Employees Worked With
Chris Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Palomino
March 03, 2025

Amazing service great communication was a pleasure dealing with you guys from beginning to the. End More

by WOLCOW85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Bisignani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Danny was efficient and quick and didn’t waste my time which I appreciated. I was sick and the last thing I wanted to deal with was sitting at a dealership. More

by shainadiaz.83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Service was awful. Took an hour and 20 minutes for an oil change. No communication from service manager. Waste of time. More

by egarbarini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea who I interacted with. Mo one introduced themselves
Mar 03, 2025 -

Joyce Honda responded

Hello egarbarini, Thank you very much for the feedback, I'm sorry your service experience was not to your expectations. Please contact me to understand what happened. As always, we appreciate your business! Warm Regards, Erik Matos 973-361-1396 x399 erik_matos@joycehonda.com

March 02, 2025

Very happy with my experience. The staff is friendly and efficient. I would recommend Joyce Honda. More

by PGALITIS4
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 02, 2025

I’ll recommend Joyce to anyone looking for a Honda from a dealer. Joe was easy to work with and transparent from the start. No games or high pressure tactics. More

by J.A.DAVIES33
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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