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Joyce Honda - Service Center

Denville, NJ

4.7
2,351 Reviews

2,351 Reviews of Joyce Honda - Service Center

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March 15, 2024

Found Joyce quite expensive as compared to other Honda service centers I have been to. Joyce charges even for car key battery change which was not the case at other places. Hardly any discounts are given. More

by amirza.s17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Lavelle
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Great customer service and the office staff went above and beyond , the coffee was excellent More

by rena.joffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Phillips
March 13, 2024

John, Ernest, Dwight & Eric(Mgr) have provided me excellent customer service when I bring in my cars! I have been a customer since 1997! More

by EKAHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Phillips
March 13, 2024

It was very orderly when I pulled up to dealership. My suv was taken in for service and I was told to wait i. Waiting room until my car was ready. More

by calito1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

I have always been pleased with service and personnel. Very knowledgeable and easy to speak with regarding any problems. More

by GSUMMA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

The price provided for the service included all necessary items for the service. This was in stark contrast to other dealers who advertised a price without the cost of additional necessary parts. More

by Andrew R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Phillips
March 11, 2024

Service advisor was thorough with the recent car service and the result was very satisfactory. More

by PASSINGNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Joyce Honda responded

We are glad to know you were satisfied with your service visit and that Ernest was thorough with your vehicle inspection report. All the best, The Service Team at Joyce Honda

March 09, 2024

Everything Went well right on schedule. I really appreciate it the courtesy van there was very courteous. More

by CUZBRUZEE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Joyce Honda responded

Thank you for the positive feedback. We appreciate your business! Best Regards, The Service Team at Joyce Honda.

March 09, 2024

Friendly, efficient, the customer service is great. They don't make you wait in the waiting area too long and they update you on the everything while you are there. More

by ybhteresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Joyce Honda responded

Friendly and Efficient is what we aim for. Your feedback is appreciated! Best Regards, The Service Team at Joyce Honda.

March 09, 2024

Team did work fast and well. thank you for working on my vehicle for regular schedule maintenance More

by M22DELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Mar 11, 2024 -

Joyce Honda responded

We try our best to minimize delay and ensure you are handled in a prompt and professional manner. Thank you for taking the time out to share your experience! Best Regards, The Service Team at Joyce Honda.

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