2,295 Reviews of Joyce Honda - Service Center
Lloyd was awesome! !! He explained everything in detail and went out of his way to be helpful !! He explained everything in detail and went out of his way to be helpful More
I experienced a flat tire on a Sunday morning and called the Service Department to make an appointment. I was told I could bring my Accord in at anytime without an appointment. On Sunday afternoon I came the Service Department to make an appointment. I was told I could bring my Accord in at anytime without an appointment. On Sunday afternoon I came in and was greeted by Ernest who seeing the “donut” on my car knew right away why I was there. The car was taken almost immediately while I waited in the lounge. Unfortunately, not only was the tire damaged, but the wheel was too. Ernest told me what the cost would be for a new tire and wheel. Since there was no wheel in stock, he told me he would order it and to come back on Tuesday. I did, and the repair took less than an hour. In my book, this is a top notch Service Department. More
The staff I dealt with are all friendly and Ernest is very knowledgeable and kind. very knowledgeable and kind. More
Lloyd was great, very helpful. Overall, the dealership is just OK. The Sunday pickup was nice, but my car was not finished despite being there all day Sunday so I had to go witho Overall, the dealership is just OK. The Sunday pickup was nice, but my car was not finished despite being there all day Sunday so I had to go without my car on Monday. There was plenty of time to finish, I was just getting brakes and some routine maintenance. The work was finished Monday and my car was returned. However, the tech didn't leave an oil change sticker the maintenance timer was still at 10%, so I had to bring it back to get the oil changed, since there was no way to know whether or not the tech actually changed the oil in the first place. This was very frustrating and not the first time this happened at Joyce. Lloyd was extremely helpful though and kept me updated every step of the way, however next maintenance I'll probably just go to a local garage. More
I came in to have my rear brakes serviced. I also asked to have my front brakes examined. Lloyd explained what needed to be done and kept me informed as to when the job was completed. Very pro I also asked to have my front brakes examined. Lloyd explained what needed to be done and kept me informed as to when the job was completed. Very professional and helpful. Of course I would prefer if the prices were lower. More
Highly recommend to hold those who are looking to lease or buy a vehicle. To use Joyce, Their, customer service, and courtesy is like no other. or buy a vehicle. To use Joyce, Their, customer service, and courtesy is like no other. More
As soon as I pulled up to the garage they were attentive and friendly. I only had an oil change and it was done pretty quickly. The only thing i missed is that in the past they used to have snacks. and friendly. I only had an oil change and it was done pretty quickly. The only thing i missed is that in the past they used to have snacks. More
Absolutely amazing service from Sue and the rest of the staff. I thought I had to plan out my regular service 1+ weeks in advance. They were flexible and got me right in the same day. They were friendly, i staff. I thought I had to plan out my regular service 1+ weeks in advance. They were flexible and got me right in the same day. They were friendly, informative and easy to work with. I will recommend Joyce Honda to anyone More
Kelly is the best rep I have worked with. She explained everything to me and kept me updated throughout the process. She explained everything to me and kept me updated throughout the process. More
Although Kelly was very busy at the time of my arrival she was very professional and informative. The service was performed quickly and efficiently. she was very professional and informative. The service was performed quickly and efficiently. More