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Joyce Honda - Service Center

Denville, NJ

4.6
2,392 Reviews

2,392 Reviews of Joyce Honda - Service Center

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November 20, 2020

You never called back to finish fixing my car ,I’m very dissappointed and dissatisfied with your service,the factory defect of the brand new van I bought from you.I will never buy another car fr.you: More

by ACUTEHDRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Seager
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

We had a very nice experience with service department. The service advisor worked with us and helped us with our decision making and we felt good about it. More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John LaVelle
November 19, 2020

John LaVella was very pleasant to work with. He made me feel at ease in handling the maintenance of my car. He was very clear in explaining the charges on my bill, just an easy and pleasant service rep to More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John LaVella
November 19, 2020

Longer than expected yet very positive experience. A text when service was complete would have been beneficial; I may have waited more than needed. Thanks. More

by anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy, KELVIN ALFRED
November 18, 2020

Kathy was great! Everyone in the parts department was great and friendly. My experience was very pleasant! Oil change was pretty fast. Good job Joyce Honda! More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy, Jose and everyone else who works upfront in parts, KELVIN ALFRED
November 18, 2020

Overall, very clean, safe and efficient. We dropped the car off prior to my scheduled appointment. I felt comfortable during drop off and pick up with COVID precautions. The car was serviced quickly and More

by drew.patten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
November 18, 2020

My son bought Honda Accord from you and I used to bring my car for service without appointments before Covid. I had recently bought Odyessey and there was a recall and I was in NJ and brought the car at yo More

by pravinnalini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigues
November 17, 2020

Visited for an oil change, tire rotation and to get window shimmy fixed. John was very professional and kept me updated. Work was completed in time frame given. Usual excellent service at Joyce Honda! More

by NOLLW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John LaVelle
November 17, 2020

Very friendly and well communicated plan. Repairs done as described on time. Thank you! Price was lower than I expected. I’m so glad I could her in without an appointment as my battery was acting up More

by surfacewings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd
November 17, 2020

They take their time to understand questions and work well with customers. I've been satisfied with the work they've done so far and hope they can keep it going well too. More

by MARTINSWEENEY2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar
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