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Joyce Honda - Service Center

Denville, NJ

4.6
2,490 Reviews

2,490 Reviews of Joyce Honda - Service Center

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January 14, 2021

Quick and efficientKept me informed while I Quick and efficient Kept me informed while I waited. Friendly and nice. Sunday appointments make it convenient! Reminded me of recalls and took ca More

by VCNDJ5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Went out of their way to accomodate me and did it quickly with no problems easy to deal eith and friendly i would recommend them More

by OVENLED55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Scioscia
January 13, 2021

Good solid work. It’s my go to shop for my yearly service Very nice staff. Always call to tell me if there’s other work that needs doing but never pressured into getting it done. More

by RICKYHARDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
January 12, 2021

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by austinlorenzo007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tevald
January 12, 2021

Joyce Honda is following COVID-19 sitting arrangements. I appreciate that very much. The service department always explains what they have done to my car. More

by CHALKDUST423
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Swingle, Efren Madrigal, Edgar Gonzalez
January 12, 2021

John was very cordial and helpful. And he explained why I have to go back to have the defroster checked out. It is not due to coolant nor something easily diagnosed. More

by YNOTMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2021

I am giving a 5 star rating, as I am extremely satisfied with Honda service. However, there are additional recommended services on the print out that were not discussed, but marked as denied by customer. More

by DRICE3141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
January 11, 2021

I made an appointment for a 40,000 mile maintenance service. They took my car on time, gave me updates, and I was able to sit socially distanced from others. A very positive experience overall. More

by TMVD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tevald
January 11, 2021

Overall great experience, very helpful with a very quick turnaround time. Highly recommend. I was able to use discount coupon for the oil change. Thanks ! More

by NITIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tevald
January 11, 2021

I called in for a new battery and Jennifer was able to take confirm they had the battery and was able to get me in within a few hours. The overall time I spent waiting was 40 minutes all in. She did a gre More

by jkuriakose1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
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