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Joyce Honda - Service Center

Denville, NJ

4.6
2,392 Reviews

2,392 Reviews of Joyce Honda - Service Center

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January 05, 2021

Kathy Bernstein is an awesome Service Advisor. She is Kind and direct, but not pushy. Super helpful! Part of the reason we’ll keep coming back! More

by hmirabal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
January 04, 2021

Best in sales (Larry Swanson) Best in serviceBest Best in sales (Larry Swanson) Best in service Best overall car dealership I have experienced since purchasing cars, Had to use their body shop and More

by harold.weber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Scioscia
January 04, 2021

Always happy currently on my fourth Honda!! Always serviced at Joyce. Recently talked my daughter into her first honda. She purchased it from Mario. Couldn’t b happier More

by pleone111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2021

My issue was addressed quickly and efficiently. Great communication throughout the process. They were respectful of my time and I felt like a valued customer. More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Tevald
January 04, 2021

I dropped in with what I thought was an emergency and Ken, as a real professional, calmed everything down and solved my problem efficiently and effectively. He even noted my veteran status during our con More

by longballjoe
Recommend Dealer
Yes
Employees Worked With
Ken from service, Ken Tevald
January 04, 2021

I recently had my 5,000 mile service done at Joyce Honda, and even though they were a bit shorthanded I was very impressed with the professionalism and informative service from the service staff at Joyce Hon More

by STEVER3867
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Gonzalez
January 02, 2021

My daughter brought my car in for me. I was able to get an appointment right away. She had very good experience. Staff was Very polite and efficient. . More

by CALAKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Spinelli
January 01, 2021

Fast professional no bs. Ken Tevald was excellent. I’ll be back because of Ken. Courtesy shuttle home was a nice touch. I’m very pleased. More

by dlakoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Spinelli, KELVIN ALFRED
December 31, 2020

The service was great. I was surprised at the long line of cars waiting outside as I had an appointment and didn't get into the garage for close to 30 minutes after my appointment time. More

by PIPONMELROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
December 31, 2020

The Service Advisor was supposed to call us 13/30/20 when the servicing was completed but Jennifer never did. We also couldn't contact the service department as they did not answer their phone. When I arr More

by BCFARB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer in Service
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