2,392 Reviews of Joyce Honda - Service Center
Kathy Bernstein is an awesome Service Advisor. She is Kind and direct, but not pushy. Super helpful! Part of the reason we’ll keep coming back! Kind and direct, but not pushy. Super helpful! Part of the reason we’ll keep coming back! More
Best in sales (Larry Swanson) Best in serviceBest Best in sales (Larry Swanson) Best in service Best overall car dealership I have experienced since purchasing cars, Had to use their body shop and Best in sales (Larry Swanson) Best in service Best overall car dealership I have experienced since purchasing cars, Had to use their body shop and when I went to pick-up the car id was like it came out of a showroom new More
Always happy currently on my fourth Honda!! Always serviced at Joyce. Recently talked my daughter into her first honda. She purchased it from Mario. Couldn’t b happier serviced at Joyce. Recently talked my daughter into her first honda. She purchased it from Mario. Couldn’t b happier More
My issue was addressed quickly and efficiently. Great communication throughout the process. They were respectful of my time and I felt like a valued customer. communication throughout the process. They were respectful of my time and I felt like a valued customer. More
I dropped in with what I thought was an emergency and Ken, as a real professional, calmed everything down and solved my problem efficiently and effectively. He even noted my veteran status during our con Ken, as a real professional, calmed everything down and solved my problem efficiently and effectively. He even noted my veteran status during our conversation. The visit was very positive. These are my go-to guys for service. More
I recently had my 5,000 mile service done at Joyce Honda, and even though they were a bit shorthanded I was very impressed with the professionalism and informative service from the service staff at Joyce Hon and even though they were a bit shorthanded I was very impressed with the professionalism and informative service from the service staff at Joyce Honda, a fantastic experience all around.... More
My daughter brought my car in for me. I was able to get an appointment right away. She had very good experience. Staff was Very polite and efficient. . an appointment right away. She had very good experience. Staff was Very polite and efficient. . More
Fast professional no bs. Ken Tevald was excellent. I’ll be back because of Ken. Courtesy shuttle home was a nice touch. I’m very pleased. be back because of Ken. Courtesy shuttle home was a nice touch. I’m very pleased. More
The service was great. I was surprised at the long line of cars waiting outside as I had an appointment and didn't get into the garage for close to 30 minutes after my appointment time. of cars waiting outside as I had an appointment and didn't get into the garage for close to 30 minutes after my appointment time. More
The Service Advisor was supposed to call us 13/30/20 when the servicing was completed but Jennifer never did. We also couldn't contact the service department as they did not answer their phone. When I arr the servicing was completed but Jennifer never did. We also couldn't contact the service department as they did not answer their phone. When I arrived to pick up the car the person at the front desk couldn't find the paperwork as Jennifer was off for the day. Then the service department couldn't find the paperwork. Then they couldn't find the remaining coupons. Originally I provided them with 5 pages of coupons. They were very disorganized. I have been using them for over 10 years and have NEVER had this bad service. I am very disappointed More