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Joyce Honda - Service Center

Denville, NJ

4.7
2,302 Reviews

2,302 Reviews of Joyce Honda - Service Center

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September 18, 2021

Great costumer service! However, they plugged my back tire and it been vibrating ever since. More

by IGLADNEY05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
September 17, 2021

The service rep. Took me promptly at the reserved time. He detailed exactly what he would do and how long it would take.The car was finished on time with all the issues taken care of. A pleasure to do busi More

by bruceharlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

They were ready to get to work at time of my appointment and finished very close to time estimated. Went to get my sweater for waiting room when requested. Prices COULD be lower! But pleasant people. More

by MARLARL57
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
September 16, 2021

I was travelling from Chicago to New York. One of my car tires exploded. When I drove back from New York to Chicago, I need to replace the broken tire. I had called many Honda service centers and none had g More

by NAIYANGM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tevald
September 16, 2021

Customer service was done to my satisfaction in a timely manner. Supervisor explanation of work done and what needs to be done professionally More

by TEGO9866
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Erik and Ernest were both courteous and most helpful in getting my CRV repaired. The service department is always excellent. More

by BOPPR123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Extremely friendly and efficient, very well explained and coordinated including transportation to pick up the car when it was ready. More

by DAN@DANIELSAYRE.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tevald
September 15, 2021

They were polite, courteous and fast. After a small wait due to short staff, once they took my car it was completed in 45 minutes. More

by RSTVGRLDN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
September 15, 2021

It is still have to schedule an appointment via phone call. I had to use the app. but its better than last oil change. More

by POSTIER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Scheduling was very easy and the person on the phone was very polite. Service was onetime - no issues More

by JMC7330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Bernstein
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