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Joyce Honda - Service Center

Denville, NJ

4.7
2,302 Reviews

2,302 Reviews of Joyce Honda - Service Center

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December 06, 2021

Good service.was done on time as promised and car was clean as before 5 stars for Ernest service adviset More

by KAPRPH
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

Service was fine, but it took considerably longer than anticipated. Car feels different /better now. More

by mimi5707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
December 03, 2021

They told me what I needed to get done would only take a few minutes to replace and it did. First time in a long time that I didn’t have to wait too long. They were very nice too. More

by KAYVS1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Phillips
December 03, 2021

I got a voicemail telling me my VSA Part was in to make an appointment because It was on back order for over a month. Then I called back I spoke to the person that left me a message and I made an appointme More

by MIKE10000
Customer Service
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Does a Claire work there ? , Dwight Phillips
Dec 03, 2021 -

MIKE10000 responded

And I also spoke to a manager when I brought the loaner back and picked up my car and told him my dissatisfaction and he said he would see if you can get me the hundred dollar deductible fee waived because I have an extended warranty with $100 deductible for this VSA repair.

December 03, 2021

The guy who received me was rude. The guy who showed me the estimate was nice. The person who proceeded the BIL was bad, I checked later. The bill was for $61, he charged me $71. Other than the middle gent More

by Sbapatla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

Jennifer was very helpful getting my car serviced as quickly as possible. She kept me informed with any progress locating the problem with my starter. The 10% discount was we’ll appreciated. More

by cmcjw5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
December 03, 2021

My first time at service center. Jennifer was friendly and kept us up to date with needed repairs. I liked she asked what we wanted to repair and was not pushy. We'll come back and take care of other it More

by lopezfam0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
December 03, 2021

Convent drop off, easy pick up. Work completed as described. A plus that service is opened till 7:pm More

by TONYAL17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Always courteous. Clear explanation of work needed. Does not push to have work done unless necessary More

by GRANNYANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 02, 2021

Perfect service thanks so much for the speedy oil change fifteen word minimum Honda good More

by Oneafter902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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