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Joyce Honda - Service Center

Denville, NJ

4.7
2,322 Reviews

2,322 Reviews of Joyce Honda - Service Center

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November 04, 2024

Solomon was our service tech at Joyce Honda. He kept us constantly informed of what was transpiring, did his utmost to deal with Honda, in every way went over and above what was required. He was More

by GPANTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon
Nov 04, 2024 -

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

November 03, 2024

Excellent service! I would highly recommended anybody for their car needs! Definitely would come back for anything else I need. John was super friendly and profession More

by nick83012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

November 03, 2024

Car was ready when promised and communication through text/call was convenient. I really like being able to review work being done by clicking on a link and approving or declining each service More

by JPBRITTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

November 01, 2024

Muy buena atención, desde el instante en el que se realiza la cita para solicitar algún servicio More

by RCALVARADOJ.1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Joyce Honda responded

¡Muchas gracias por la reseña! ¡Apreciamos su negocio! Saludos cordiales, ¡El equipo de servicio de Joyce Honda!

November 01, 2024

I called them to find out if a certain issue with my car is going to be covered under the certified warranty. They called me back and said it was going to be covered. Then after giving me a ride back to wor More

by sarmoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Di Iorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

This is the second time I've waited in the waiting room for my car to be completed and the service representative never told me or the front that the car was done. I waited 2 extra hours once and about 30 More

by PATRICKRYAN28
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

I like that I can go and have my vehicle checked without making an appointment. John checked out my car's AC problem and fixed it. Very helpful but I had to come back for some issues two times a week. More

by DAVEXQWU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

October 31, 2024

I like that I can go and have my vehicle checked without making an appointment. I was getting a code for my tire and they were able to check it in a reasonable time, fix the problem and I was on my way wit More

by PREISLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon
Nov 04, 2024 -

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

October 29, 2024

Tom Duffy was outstanding, honest, and very clear with us as we went through the buying process. I love my car and feel very positive about our experience at Joyce Honda! More

by LENAYSISTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Very helpful but had to come back for same brake issue two times one week More

by SIDEWAYS560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Joyce Honda responded

We are sorry this happened, we care about your satisfaction with the repair. Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

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