Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,532 Reviews of Joyce Honda - Service Center
Sort by
June 02, 2025
Kelly is knowledgeable, an excellent communicator, and easy to work with. I appreciate her diligence. easy to work with. I appreciate her diligence. More
by njwrights
Verified CustomerEmployees Worked With
June 01, 2025
I have dealt with Joyce Honda for over 20 years and have always received excellent service. always received excellent service. More
by RYDERVEND
Employees Worked With
May 29, 2025
Charles was very professional when servicing my 2017 Honda CR-V. I also have a 2011 Honda CR-V which Joyce Honda services both of my vehicles. Charles was great with keeping me updated on the issue my 2 Honda CR-V. I also have a 2011 Honda CR-V which Joyce Honda services both of my vehicles. Charles was great with keeping me updated on the issue my 2017 was having which was a bad fuel injector needing to replace all 4 injectors. I really enjoy the text message updates and video clips Joyce Honda technicians send me while my car is being worked on so I can see for myself what things look like that need to be replaced. Very great feature. I would also like to mention Shubi another service advisor at Joyce Honda who I have been dealing with when it comes to my 2011 CR-V and she has been extremely helpful and very knowledgeable as well. Charles & Shu have been great along with everyone at Joyce Honda and I appreciate the work being done properly with a multi point inspection. However, I do have one complaint which has nothing to do with the people mentioned above as this is a Honda complaint. I do not like the fact that there’s a $250.00 diagnosis fee to just tell me what’s wrong and if I decide not to get the work done I still have to pay for the diagnosis test. This in my opinion pushes customers away from the dealer to go elsewhere just for the diagnosis to save that initial fee. I understand that Honda removes that diagnostic fee if you have them do the work but it’s a bit high of a fee. Other than that everything is great especially with the way the people at Joyce Honda treat me great Rocky Rocco- More
by XXKATCH47XX
May 28, 2025
Professional people answering phone Service manager patient and work was done in a timely manner. Would recommend anyone to go there. patient and work was done in a timely manner. Would recommend anyone to go there. More
by ENJOY2COOK
Employees Worked With
May 28, 2025
I have been leasing Hondas for 15 years with Joyce Honda from Mario DiIorio. He has always been very informative and helpful, during each leasing process. We will back in three years for our next lease from Mario DiIorio. He has always been very informative and helpful, during each leasing process. We will back in three years for our next lease with Mario. More
by Peter Schreiber
Employees Worked With
May 27, 2025
Smooth professional customer service during each and every visit. The service reps have always been focused on your visit to Joyce. every visit. The service reps have always been focused on your visit to Joyce. More
by COOPERX
May 27, 2025
I asked the representative when he checked me in for recall appointment that I needed something fix in the opening of the gas tank and when I picked up my car I noticed it was not fixed. All they needed recall appointment that I needed something fix in the opening of the gas tank and when I picked up my car I noticed it was not fixed. All they needed to do was look into it, I wasn’t asking to get something done for free. I don’t understand what happened to service at Joyce Honda? I will not be bringing my car back to this location where customers get disregarded when they have a concern. More
by VEROCRUZ44.VC
Employees Worked With
May 27, 2025
I've have 3 Honda's and always had them serviced at Joyce Honda and I have always been completely satisfied with their quality of work. I would definitely recommend having your vehicle serviced there. Honda and I have always been completely satisfied with their quality of work. I would definitely recommend having your vehicle serviced there. More
by RPVERDI
Employees Worked With
May 27, 2025
I was told that I have a transmission problem that needs replacement $12,000 the only issue was wrong with the car was replaced spark plug and the coils. Very very disappointed with the misdiagnosed. How co replacement $12,000 the only issue was wrong with the car was replaced spark plug and the coils. Very very disappointed with the misdiagnosed. How could this happen I'm not sure if I can trust this dealer. More
by tfeti
Employees Worked With
