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Joyce Honda
Denville, NJ
4,264 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 4,264 reviews
Verified Customer
November 02, 2023
Support and service was perfect and quick. Looks like a good deal so far! Thank you guys Looks like a good deal so far! Thank you guys More
by TAVORED
November 02, 2023
The intake process is efficient yet personal and polite at the same time. Congratulations on the twining. Not once did I hear “no problem,” as if asking for service was a problem. I especially liked the s at the same time. Congratulations on the twining. Not once did I hear “no problem,” as if asking for service was a problem. I especially liked the survey you conduct of the owners that chose to wait for service. They asked if I had any questions and I said: how much longer will I have to wait. The person surveying said: “I’ll check.” And she did. I will continue to drive 20 miles for quality service and to hear it’s my pleasure to get an answer,” or “of course” rather than no problem. More
by BENGARCIA4511
Employees Worked With
November 01, 2023
Great experience buying my first car at Joyce Honda! From the first day I walked in until I picked up car.. everything and everyone was great! Thank you!😀 From the first day I walked in until I picked up car.. everything and everyone was great! Thank you!😀 More
by LORIAMO910
Employees Worked With
Efren Madrigal, Catherine Carr
October 31, 2023
Very good services well communication, John was very professional and honest they make me feel like family. professional and honest they make me feel like family. More
by MANUELMEDINA261
October 31, 2023
Excellent service. Left it overnight and she made sure it was ready by the time of my actual appointment Left it overnight and she made sure it was ready by the time of my actual appointment More
by LORI4178
October 30, 2023
Typical dealer! Called week before scheduling to obtain pricing. Got a reasonable quote from rep so I booked on line. Dropped car for service following week. Later t Called week before scheduling to obtain pricing. Got a reasonable quote from rep so I booked on line. Dropped car for service following week. Later that morning I received text from service rep assigned to me for exact same repair quoted earlier with pricing substantially higher. I was also told vehicle required numerous, (what I believe unnecessary) other repairs. I informed this rep what I was quoted and if he couldn't perform work at that price I'd pick up vehicle and go elsewhere. He said there must have been a recent price increase and he'd honor the price. This was obviously xx! These people should not be commissioned sales reps!!! This is just another example how dealers have earned their awful reputation for themselves!. More
by bs123
Employees Worked With
name not listed
October 28, 2023
Sales rep Michael was great. Business rep pushed very hard to upsell several items. Did not appreciate the hard sell and refusal to accept no as an answer. Maybe he’s just doing Business rep pushed very hard to upsell several items. Did not appreciate the hard sell and refusal to accept no as an answer. Maybe he’s just doing his job but definitely did not like the aggressiveness, especially for the gap insurance. Saved several hundred dollars getting it through my auto insurance directly. More
by Nj
Employees Worked With
Michael Harris, Efren Madrigal
October 28, 2023
Our encounter with Joyce Honda was excellent. Joe & Efren very professional. We were in and out with our new Honda. Joe & Efren very professional. We were in and out with our new Honda. More
by KLACHICA
October 25, 2023
Larry Swanson is by far the ideal leader. He supports his team while looking out for clients and the company. He is a class act, a phenomenal salesman and a great teacher. All his team member He supports his team while looking out for clients and the company. He is a class act, a phenomenal salesman and a great teacher. All his team members should learn from him. More
by ANITA
Employees Worked With
Other Employees :
Andre? The other finance man, Efren Madrigal
