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Joyce Honda

Denville, NJ

4.7
4,377 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,377 reviews

March 21, 2025

When there was rebound of an issue that was fixed before, the service advisor was very helpful in taking care of it. More

by PASSINGNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 20, 2025

They replied to my inquiry immediately, followed up with me to help set up an appointment and complete a preapproval application to help save time. They also contacted my insurance company to cancel my old More

by PSWIATEK01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Taborda
March 19, 2025

Love this place. Have never ONCE felt like they were less than 100% honest. Friendly, supportive, great place. More

by CHRISTOPHERJFEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 19, 2025

Erik and his team have exceeded all expectations. I had a complicated intermittent problem which they easily could have avoided trying to troubleshoot. I believe they really enjoyed the challenge. En More

by dennismiller7227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe a Michael too
Mar 19, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 18, 2025

Always a great experience working with John. Always professional, great at explaining everything that is needed or was done during each visit. More

by ALDANA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 18, 2025

John Lavelle was fast a fast service advisor who was efficient and had an amazing attitude. More

by mila0619
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 16, 2025

My buying a car was a long time coming and Danny was great working with his support and patience was greatly apricated. My wife purchased her car from them which is why I did the same. More

by ADAMRAFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Have asked several times for an accurate brake assesment and I get answers all over the place that make no sense, I was told my brakes are aftermarket, even though they are the ones that came new with the c More

by 84THORNBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Joyce Honda responded

Hi 84THORNBURG, We are grateful for your feedback. Customer treatment is our top priority, and we would like the opportunity to resolve any concerns you may have. Please contact the service department and ask for Service Manager Erik Matos. Your time is appreciated. Warm Regards, Erik Matos 973-361-1396 x399 erik_matos@joycehonda.com

March 14, 2025

Service/maintenance did a good job getting my car back to me quickly from a recall More

by JPB9NICHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Di Iorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Seager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 11, 2025

Very pleasant and knowledgeable. Answered all of my questions and demonstrated features I had questions on. More

by EILEEN.SCHULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

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