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Joyce Honda
Denville, NJ
4,252 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 4,252 reviews
August 24, 2024
Took many return trips to finally fix issue, including my own research. Lloyd was sweet, apologetic, and dedicated to getting to the bottom of this puzzling issue. I spoke with a manager, because this was th own research. Lloyd was sweet, apologetic, and dedicated to getting to the bottom of this puzzling issue. I spoke with a manager, because this was the second time an issue took more than one drop off to correct. Seems no one tested those fixes had actually worked. In the end, Honda associates stuck with it, made loaner cars available to me for many days, and promised my next oil change would be at no charge. I will continue to be a loyal customer. More
by hjerman
Verified CustomerEmployees Worked With
August 24, 2024
I didn’t realize the car was scratched and really out of alignment and dirty when I bought it. For the most part, everyone was nice. Condition was ok for a used car that model. alignment and dirty when I bought it. For the most part, everyone was nice. Condition was ok for a used car that model. More
by GINAKROPP15
Employees Worked With
August 23, 2024
Everyone was very polite. Did not has to wait long. Waiting room was very clean. Did not has to wait long. Waiting room was very clean. More
by sjanosy427
August 23, 2024
They made the purchase very easy and enjoyable. I would recommend Joyce Honda to all my friends I would recommend Joyce Honda to all my friends More
by FYREPLG
Employees Worked With
August 23, 2024
Kelly Fields was very knowledgeable and friendly as was the entire service department. I highly recommend!! the entire service department. I highly recommend!! More
by RMERLU74
Employees Worked With
August 22, 2024
The work I needed was done well, however, even though I had an appointment, I had to wait almost an hour in my car before I got into the service port. There is no excuse for this. It's just poor customer s had an appointment, I had to wait almost an hour in my car before I got into the service port. There is no excuse for this. It's just poor customer service. You should have a tech come around to each car as they pull in, find out what the customer needs, and then let the person go. At Summit Medical, where I actually have to be physically present for my appointment, I seldom have to wait for more than five minutes. I'd think Joyce Honda could do the same. More
by JOHNCENTO
Employees Worked With
August 21, 2024
Great, low stress car buying experience at Joyce Honda. Danny Cruz was a pleasure to work with. Danny Cruz was a pleasure to work with. More
by JOEYTRAP
Employees Worked With
August 21, 2024
Professional treatment from reception, diagnosis, proposal/quote and execution. I have had all my work done at Joyce since I bought the car there in 2011. proposal/quote and execution. I have had all my work done at Joyce since I bought the car there in 2011. More
by MARTIN.DIMINNO
Employees Worked With
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