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Joyce Honda

Denville, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,964 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,964 reviews

February 26, 2026

Easy online scheduling. On time service. Clear communication. Helpful service dept, front end office support & shuttle driver. Overall positive experience! More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Joyce Honda responded

Thank you for taking the time to share your feedback! We’re very pleased to hear that you experienced on-time service and clear communication throughout your visit. Providing efficient, transparent service is always our goal. It’s also wonderful to know that our service department, front office team, and shuttle driver all contributed to making your experience a positive one. We truly appreciate your business and look forward to assisting you again in the future!

February 26, 2026

Kayla Palomino went above and beyond made my entire car-buying experience smooth, stress-free, and enjoyable.Outstanding customer service!! I am very happy with my purchase 😁 More

by LINMEYER0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Palamino
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February 24, 2026

Good service usually. Well organized shop. 3 percent credit card surcharge is a deal breaker. More

by MJVIERA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lloyd Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2026 -

Joyce Honda responded

Thank you for your feedback. We truly appreciate you recognizing our team’s organization and the level of service we aim to provide — that means a lot to us. We also understand your concern regarding the 3% credit card surcharge. We know added fees can be frustrating, and your feedback is important. The surcharge helps offset processing costs, but we always want to be transparent and fair with our customers. We do offer alternative payment options that avoid this fee, and our team is happy to review those with you anytime. We value your business and hope we’ll have the opportunity to serve you again in the future.

February 23, 2026

Can I make. I didn’t have to wait that long for service. I had my brake fluid changed, and my transmission fluid changed. The service advisor that I had was so n More

by heidiw58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 21, 2026

Lloyd was great, friendly, courteous and knowledgeable. . He was also thorough in his explanations of thte issues at hand. More

by Whizskier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2026 -

Joyce Honda responded

Thank you for taking the time to share your feedback! We’re thrilled to hear that Lloyd provided such a great experience. Being friendly, courteous, and knowledgeable is exactly the standard we strive for, and it’s wonderful to know he took the time to thoroughly explain everything clearly. We believe informed customers make the best decisions, so that level of care truly matters. We appreciate your support and look forward to serving you again!

February 20, 2026

I was working out of town and came in for an oil change they had me in and out in about an hour everyone was extremely helpful More

by spenceobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 20, 2026

Employees Very nice. Charging a 3% fee for using credit card is terrible customer service & charging $100 over the going rate for a battery at a local mechanic is a rip More

by Lori
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2026 -

Joyce Honda responded

Thank you for taking the time to share your feedback. We truly appreciate your kind words about our team — providing friendly, respectful service is very important to us, and we’re glad that came through during your visit. We also understand your frustration regarding the 3% credit card fee and the pricing of the battery. Added costs are never welcome, especially when you’re in a situation where you need a repair right away. Our pricing reflects not only the part itself, but also professional installation, warranty coverage, and the convenience of immediate service. That said, we never want anyone to feel caught off guard or taken advantage of. Your feedback is important and will be shared with our management team. We genuinely value your business and hope we’ll have the opportunity to better serve you in the future.

February 20, 2026

Service department very easy to work with, from initial call to checking in car was smooth. Mike P kept me informed along the way, and helped offer best pricing available. More

by 2VTHOKIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike P
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Feb 25, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 19, 2026

This was a pleasurable experience, great deal on the car that i wanted. Cristian is a very patient and understanding salesman, no rush style of sale. Thank you for everything. More

by PINEDAD18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Castillo
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February 19, 2026

I recently had the best car leasing experience in my life! Everyone was so helpful and friendly!! They treated me like family!! I highly recommend Joyce Honda to anyone who is interested in leasing o More

by SCORCORAN3333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

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