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Joyce Honda

Denville, NJ

4.7
4,882 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,882 reviews

January 06, 2026

Best ever! Always polite and excellent service. Have never had anything less than excellent service. Thank you! More

by KATHLEEN.MANGANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who in service took care of my car but all 5 star!
January 06, 2026

Terrible experience. Went for oil change and they suggested transmission fluid be changed which I agreed to. Next day car making terrible noise that it was not making. More

by KT
Workmanship
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2026

John is always great. He is friendly, knowledgeable and helpful. He always responds to my inquiries. More

by Whizskier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 02, 2026

Service is Always great here. Service advisors are top notch like Ernest, who I deal with all the time. Never had a problem. More

by ceflopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2026

Its sad to day but since I got the car back im still experiencing the same issues or it might have even gotten worse, I truly don't understand why its a manufacturer defect and I should Incur the cost More

by ghyman511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Joyce Honda responded

We’re very sorry to hear that you’re still experiencing issues with your vehicle and that this has caused frustration. That is certainly not the experience we want for our customers. We understand how concerning it is when a problem persists, and we would appreciate the opportunity to review your situation further and discuss the details with you directly. Sometimes manufacturer-related concerns can be complex, and our goal is to ensure everything has been properly evaluated and explained. Please contact one of our Service Managers so we can assist you further: Eric Zacatenco or Erik Matos 📞 973-361-1396 📧 eric_zacatenco@joycehonda.com 📧 erik_matos@joycehonda.com

January 01, 2026

The salesperson was very helpful and likeable. He was also knowledgeable about the vehicle. The financial application went a little quickly—lots of digital signing with little time to digest the t More

by TOMBEATTIE31
Recommend Dealer
Yes
Employees Worked With
Jordan Steward
December 31, 2025

Service was great as usual. Every body was very help full and frendly. thank you More

by hotfootone
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Happy Holidays, The Service Team at Joyce Honda

December 29, 2025

The sales person was very cooperative and provided adequate information about the various options and trial run of the vehicles. More

by SAADTHANIANA
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal
December 28, 2025

Service was satisfactory but I noticed ine of the god idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive More

by PRSHNTCHATURVEDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Seager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Joyce Honda responded

Thank you for bringing this to our attention. While we’re glad to hear the service itself was satisfactory, we are truly sorry to learn about the damage to your religious idol. We understand how meaningful and valuable personal items can be, and we take this concern very seriously. Please contact our Service Manager Erik Matos directly so we can review this matter and work toward a resolution. We appreciate the opportunity to make this right. Regards, The Service Team at Joyce Honda 973-361-1396 erik_matos@joycehonda.com 973-607-0237 (text)

December 26, 2025

The greeting was restful. My questioning of the cars possible problem was identified and I was clearly informed of the troubles and what was needed for repair. The repair was More

by WASSER22
Workmanship
Recommend Dealer
Yes
Employees Worked With
Solomon Watson
Dec 26, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Happy Holidays, The Service Team at Joyce Honda

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